6 Quality Assurance Call Centre Jobs in Roodepoort
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Team Leader Client Service Centre Call Centre Sandton, Gauteng, South Africa Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating efficiencies and other opportunities including business process efficiencies. Engage and partner with... 19 days ago
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Outbound & Inbound Sales Voice Logging Agent Fidelity Services Group - Gauteng, Krugersdorp, SA Capturing large amounts of manual applications/sales in a timely manner Ability to manage relationships between and within different departments Manage large amounts of outbound calls in a timely manner... Not specified More than 30 days ago
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Monitoring Control Centre Operator x4 Tracker Connect Ltd - Gauteng, Randburg, SA Capture and verify stakeholders’ information, queries, inquiries, questions and/or complaints and escalate where appropriate as per the relevant SOPs. Provide effective control centre services that ensure... Not specified More than 30 days ago
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Quality Assurance Analyst (Call Centre) CallForce - Johannesburg, Gauteng Uses quality monitoring data management system to compile and track performance at team and individual level. Must be able to effectively deal with people at all levels inside and outside of the Company... 10000 3 days ago
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National Quality Assurance Manager (Call Centre) CallForce - Johannesburg, Gauteng The Quality Assurance Manager will monitor process implementation, manage QA teams in various campaigns within the business & reporting to the Head of the Training & Quality Assurance department. At least... 0 3 days ago
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Quality Analyst (Contact Centre) Telebest - Sandton, Gauteng Experience in implementing and monitoring corrective quality assurance actions Assist Training Officer and Contact Centre Manager with identifying training needs for the agents 0 3 days ago
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