3 Quality Assurance Call Centre Jobs in City of Johannesburg Metropolitan Municipality
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Contact Centre Quality Assurer Kazang Connect - Johannesburg, Gauteng Identify areas of service improvements and drive customer experience improvement initiatives for the business based on QA findings, while coaching agents for success in executing superior service to customers... 9 days ago
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Sales Call Centre Agent Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa Handling and overcoming client objections, focusing on Opening, Closing, Telephone Etiquette, e.g. buying signals Achieving daily and monthly sales conversions (must ask all clients for a referral lead)... 10 days ago
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French Speaking Quality Analyst - Night Shift Call Centre R20 000pm to R25 000pm Thanda Human Capital - Sandton, Gauteng, South Africa Participate in regular calibration and audit sessions to ensure quality, accuracy, and consistency in service delivery. Evaluate customer interactions to ensure alignment with internal business processes... R20 000pm to R25 000pm 22 days ago
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