8 Quality Assurance Call Centre Jobs
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Call Centre Manager Key Recruitment - Cape Town Conduct staff performance reviews, assess needs, cost/benefit analysis, and other operational strategy assessments. Summarize, collect, and analyze call centre trends and data for regular performance reports... More than 30 days ago
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Team Leader Client Service Centre Call Centre Sandton, Gauteng, South Africa Provide input to the CSC (Client Service Centre) budget for the Financial year, Identifying operating efficiencies and other opportunities including business process efficiencies. Engage and partner with... 12 days ago
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Monitoring Control Centre Operator x4 Tracker Connect Ltd - Gauteng, Randburg, SA Capture and verify stakeholders’ information, queries, inquiries, questions and/or complaints and escalate where appropriate as per the relevant SOPs. Provide effective control centre services that ensure... Not specified 26 days ago
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Call Centre & Systems Supervisor - Pretoria Broll - Gauteng, Pretoria, SA Evaluation of Asset Management Strategy development, compared to the Broll service blueprint - Broll expectation: Timeliness, accuracy, meeting regulatory requirements, courtesy, meeting customer needs... Not specified More than 30 days ago
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Contact Centre Team Leader Market Related Lesley Snyman and Associates - Bedfordview, Gauteng, South Africa Lead, coach, and mentor contact centre agents and teams to achieve key performance indicators aligned to company objectives. Quality assurance as per strict quality standards Implement disciplinary procedures... Market Related 10 days ago
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Outbound & Inbound Sales Voice Logging Agent Fidelity Services Group - Gauteng, Krugersdorp, SA Capturing large amounts of manual applications/sales in a timely manner Ability to manage relationships between and within different departments Manage large amounts of outbound calls in a timely manner... Not specified More than 30 days ago
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Call Centre Manager Salt South Africa - Cape Town, Western Cape, SA Collaborate with the management team to develop and implement sales strategies aligned with company goals. Ensure adherence to industry regulations, company policies, and best practices within the Debt... Not specified More than 30 days ago
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Contact Centre Team Leader Lesley Snyman and associates - Bedfordview, Gauteng, South Africa Proudly South African supplier of glass replacement services - producers, distributers and installers of automotive glass, building glass, aluminium frames and window film solutions Excellent interpersonal... Undisclosed 11 days ago
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