6 Quality Assurance Call Centre Jobs
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Contact Centre Quality Assurer Kazang Connect - Johannesburg, Gauteng Identify areas of service improvements and drive customer experience improvement initiatives for the business based on QA findings, while coaching agents for success in executing superior service to customers... 9 days ago
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Sales Call Centre Agent Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa Handling and overcoming client objections, focusing on Opening, Closing, Telephone Etiquette, e.g. buying signals Achieving daily and monthly sales conversions (must ask all clients for a referral lead)... 10 days ago
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Call Centre Agent Inuversal Group - City of Cape Town, Western Cape • Service Knowledge and Sales: Develop and maintain comprehensive knowledge of NURA’s health screening services (e.g., colposcopy, ECGs, EEGs, bioelectrical impedance analysis, blood tests) to effectively... 12 days ago
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Senior Call Centre Manager Hello Group - Gauteng, ZA Conduct regular performance reviews, give constructive feedback, and create development plans to elevate team members’ skills and performance. Lead the hiring, onboarding, and training of Customer Service... Not specified More than 30 days ago
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Team Leader(USA) Market related Careerbox - Durban, Kwazulu Natal, South Africa Prepare warnings and communicates effectively with employees on warnings and makes effective / appropriate decisions relative to corrective action as required. The job holder ensures that the team of agents... Market related 12 days ago
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French Speaking Quality Analyst - Night Shift Call Centre R20 000pm to R25 000pm Thanda Human Capital - Sandton, Gauteng, South Africa Participate in regular calibration and audit sessions to ensure quality, accuracy, and consistency in service delivery. Evaluate customer interactions to ensure alignment with internal business processes... R20 000pm to R25 000pm 22 days ago
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