Latest Call Centre Quality Assurance jobs in Germiston

8 Call Centre Quality Assurance Jobs in Germiston

Quality Assurance Coach (Product Support) Randburg, Gauteng, South Africa · Ensure continuous engagement with agents to build rapport and gather insights into challenges, needs, and potential quality/process enhancements. Sound Administrative, Analytical, Business writing, Communication... 23 days ago
Team Leader Client Service Centre Call Centre Sandton, Gauteng, South Africa Make clear progress in building and retaining motivated, settled, and productive staff that are inspired to tackle the JSE’s demanding priorities and to enhance employee engagement. Introduce proactive... 30 days ago
Monitoring Control Centre Operator x4 Tracker Connect Ltd - Gauteng, Randburg, SA Execute the required call centre duties and functions in such a manner that all operational objectives and targets are effectively met as per the agreed quality and time standards. Ensure that all quality... Not specified More than 30 days ago
Quality Assurance Analyst (Call Centre) CallForce - Johannesburg, Gauteng Outstanding customer service skills and dedication to providing exceptional customer care Ability to multitask and successfully operate in a fast paced, team environment Provides actionable data to various... 10000 14 days ago
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National Quality Assurance Manager (Call Centre) CallForce - Johannesburg, Gauteng Develop and maintain thorough knowledge & understanding of products, including performance and functional requirements of the contact centre Provide weekly quality assurance reports to the business & to... 0 14 days ago
Quality Analyst (Contact Centre) Telebest - Sandton, Gauteng Ensure quality assurance standards are maintained by all agents Matric 0 14 days ago
QA Analyst (Call Centre) CallForce - Johannesburg, Gauteng Outstanding customer service skills and dedication to providing exceptional customer care Ability to multitask and successfully operate in a fast paced, team environment Provides actionable data to various... 0 14 days ago
Quality Assurance Analyst CallForce - Johannesburg, Gauteng Participates in customer and client listening programs to identify customer needs and expectations. Performs call monitoring and provides trend data to site management team. Provides feedback to call center... 0 15 days ago

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