Latest Call Centre Quality Assurance jobs - JobisJob South Africa Mobile

23 Call Centre Quality Assurance Jobs

Quality Assurance Agent: Call Centre TalentCru - Pretoria Familiarity with the IVANTI Service Desk system (previously known as HEAT) or similar ATS systems. Special projects (training, exhibitions, solution testing, etc.). Grade 12 5 days ago
Quality Assurance Agent Durban, KwaZulu-Natal, South Africa Must have at least 1 Year Quality Assurance (QA) experience within a contact centre Document and maintain scorecard on all assessments conducted Strong administration skills and high attention to detail... 15 days ago
Quality Assurance Coach (Product Support) Randburg, Gauteng, South Africa · Ensure continuous engagement with agents to build rapport and gather insights into challenges, needs, and potential quality/process enhancements. Sound Administrative, Analytical, Business writing, Communication... 22 days ago
Call Centre Manager Key Recruitment - Cape Town Establish a high standard for productivity, quality, and customer service as well as define user guidelines. Aid the human resources department in the recruitment process by interviewing potential hires... More than 30 days ago
Forum: Start a Discussion Join
Quality Assurance Coach x 10 South Africa We have an amazing opportunity for a Quality Assurance Coach x 10 to be based at Umhlanga in Durban. Do you think you have what it takes to be our newest Purple Star? Highlight areas of development and... 12 days ago
Quality Assurance Assessor Cape Town, Western Cape, South Africa Qualified candidates are willing to learn new programs, processes and technology. Candidates should be positive, driven and confident and represent the company and its customers professionally at all times... 3 days ago
Hospitality Group Call Centre Supervisor 3326 Durban, Kwazulu-Natal Collaborate with other departments to ensure seamless communication and resolution of customer issues. Coordinate training sessions for new and existing call centre agents. Monitor calls for quality assurance... R12K - R15K 15 days ago
Supervisor: Quality Assurance Pretoria, Gauteng, South Africa 2 Years’ Call centre Supervisory experience More than 30 days ago
Insurance Quality Assurance Assessor Pretoria, Tshwane, ZA Roles and responsibilities Monitor and evaluate client interactions across various channels, including voice and chat, to ensure compliance with quality standards and regulations. Document assessment results... 18 days ago
QA Officer Pretoria, Gauteng, South Africa Monitor Quality Assurance log and IR compliance by Managers or relevant employee(s) on completion timelines and communicate any deviations and or non-compliance to superior(s) Identify any deviations in... 29 days ago

Top locations