25 Call Centre Quality Assurance Jobs - page 2
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Insurance Quality Assurance Assessor Pretoria, Tshwane, ZA Roles and responsibilities Monitor and evaluate client interactions across various channels, including voice and chat, to ensure compliance with quality standards and regulations. Document assessment results... More than 30 days ago
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Outbound & Inbound Sales Voice Logging Agent Fidelity Services Group - Gauteng, Krugersdorp, SA Handling and overcoming client objections, focussing on Opening, Closing, Telephone Etiquette etc. Must be flexible to work/be available on weekends and after hours if necessary. Achieving daily Talk time... Not specified More than 30 days ago
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Call Centre & Systems Supervisor - Pretoria Broll - Gauteng, Pretoria, SA Provide first-line assistance to internal Clients (business) with Archibus or any other system that is used on the client account, related queries 3. Assume responsibility to create and/or maintain client... Not specified More than 30 days ago
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QA Officer Pretoria, Gauteng, South Africa Monitor Quality Assurance log and IR compliance by Managers or relevant employee(s) on completion timelines and communicate any deviations and or non-compliance to superior(s) Identify any deviations in... More than 30 days ago
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Team Leader Client Service Centre Call Centre Sandton, Gauteng, South Africa Make clear progress in building and retaining motivated, settled, and productive staff that are inspired to tackle the JSE’s demanding priorities and to enhance employee engagement. Introduce proactive... More than 30 days ago
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Call Centre & Remote Support Manager - Nelspruit R17,500 - R25,000 CareerCare-SA - Nelspruit, Mpumalanga, South Africa 7 - 15yrs experience in a similar role Training & development Communication R17,500 - R25,000 13 days ago
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Quality Assurance Analyst (Call Centre) CallForce - Johannesburg, Gauteng Outstanding customer service skills and dedication to providing exceptional customer care Ability to multitask and successfully operate in a fast paced, team environment Provides actionable data to various... 10000 27 days ago
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National Quality Assurance Manager (Call Centre) CallForce - Johannesburg, Gauteng Develop and maintain thorough knowledge & understanding of products, including performance and functional requirements of the contact centre Provide weekly quality assurance reports to the business & to... 0 27 days ago
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Call Centre Quality Assurance Quest - Pretoria, Gauteng Previous Teamleader experience will be an advantage Quality Assurance certificate Contract: 3 years Salary Negotiable 20 days ago
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Supervisor: Quality Assurance - Outbound Sales Call Centre (Insurance) AtripleA recruitment & temps - Pretoria Pretoria Permanent R252 000 p.a (neg) Supervisor: Quality Assurance - Outbound Sales Call CentreSector: InsuranceLocation: PretoriaSalary: R 252 000 p.a. (negotiable)Our client in the insurance sector... 252000 27 days ago
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