Latest Contact Centre Manager jobs in Cape Town

7 Contact Centre Manager Jobs in Cape Town

Contact Centre Manager (Operations) Kazang Connect - Cape Town, Western Cape Maintain a strong focus on customer satisfaction, implementing strategies to enhance the customer experience and resolve escalated issues effectively. Identify opportunities for process optimization and... 14 days ago
Embassy Summer - 2024 UK - Centre Manager Cape Town, Western Cape, South Africa To help you better understand your potential earnings throughout the duration of your contract, we have prepared a sample weekly earnings calculation.This is based on the assumption that you do not take... More than 30 days ago
Call / Contact Centre Manager (Banking) HR Innovation - Somerset West, Western Cape, South Africa Stakeholder Communication: Liaising with internal stakeholders such as branch managers, department heads, and senior management to understand their needs and priorities. Collaborating cross-functionally... R50,001 - R70,000 pm 11 days ago
Operations Manager - Insurance Call Centre - US Hours Cape Town You are customer & client facing & strive to deliver excellent customer experience You drive continuous improvement experiments through your team & harvest ideas You manage costs & profitability through... Yesterday
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IT Service Desk Co-Ordinator Cape Town If fashion retail excites you, along with a fast-paced and innovative environment, then this position may well be for you. We are looking for an IT-passionate and customer service-focused individual to... 4 days ago
Team Leader: Customer Service Centre Ad Talent Africa - Cape Town, Western Cape - Facilitate effective communication between team and management to ensure the best possible responses and complaint handling procedures are achieved - Monitor and ensure service level, productivity and... 0 12 days ago
Customer Service QA and Training Manager Telebest - Cape Town, Western Cape Demonstrable knowledge of customer services practices within the FMCG, retail sector, understanding of quality assurance, performance evaluation and performance improvement interventions - essential. Relevant... 0 12 days ago

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