5 Contact Centre Manager Jobs in Rivonia
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Contact Centre Workforce Manager InspHired Recruitment Solutions - Rivonia, Gauteng, South Africa Forecast and plan staffing needs based on volume and performance trends. Develop and implement tactical operational solutions in the contact centre. Oversee and maintain WFM, telephony, and dialler systems... 9 days ago
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Contact Centre Workforce Manager Paracon - Gauteng - Johannesburg, Johannesburg, South Africa Relationships and Collaboration: Build effective working relationships and collaborate with stakeholders to co-create operational solutions. System Administration: Oversee and maintain WFM systems, dialers... 16 days ago
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Customer Relationship Manager Watershed Consulting - Roodepoort, Gauteng, South Africa Oversee online platforms and monitor ticketing system Weekly and monthly client meetings Basic Salary: R25 000 (depending on experience) 2 Years Managerial experience Requirements: Provident Fund relationship... R20,001 - R30,000 pm 7 days ago
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Warranty and Service Manager (Ref: 23989) Sinakho Staffshop (Pty) Ltd - Centurion, Gauteng, South Africa Analyse market trends, recommend process improvements and identify sales opportunities for spare parts and services Address escalated customer complaints and implement preventative measures Assist the... 2 days ago
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Contact Centre Workforce Manager Paracon - Johannesburg, Gauteng Oversee configuration and optimization of ACD, IVR, and Dialler settings to support operational efficiency. Develop and maintain short- and long-term forecasting models to predict call volumes and staffing... Salary Negotiable 8 days ago
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