4 Contact Centre Manager Jobs in Sandton
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Contact Centre Workforce Manager InspHired Recruitment Solutions - Rivonia, Gauteng, South Africa Overseeing Workforce Management (WFM), ACD/IVR, and dialler functions, ensuring productivity and optimal staffing for efficient service delivery. Manage resource allocation to maximise productivity. Degree... 9 days ago
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Contact Centre Workforce Manager Paracon - Gauteng - Johannesburg, Johannesburg, South Africa Strong understanding of contact centre dynamics and volatility, particularly in small to medium-sized environments 8-10 years' experience in workforce planning, data management, and contact centre operations... 16 days ago
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Customer Relationship Manager Watershed Consulting - Roodepoort, Gauteng, South Africa Ensure efficient resource utilisation Contact Centre Experience will be beneficial Resolution of client concerns Oversee online job cards Remuneration: Attention To Detail contact centre R20,001 - R30,000 pm 7 days ago
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Contact Centre Workforce Manager Paracon - Johannesburg, Gauteng Understanding the volatility of small contact centres and the special models appropriate to these environments Monitor real-time queue performance and adjust resourcing to maintain service levels. Provide... Salary Negotiable 8 days ago
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