Latest Services Centre Manager jobs in Roodepoort

12 Services Centre Manager Jobs in Roodepoort

SASSA - Team coach iSON Xperiences - Randburg Ensure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT). Previous Team Coach experience within a Contact Centre environment (Customer Service /Messaging... 2 days ago
Professional Services Executive Johannesburg, Gauteng, South Africa The PSE is a significant and senior role at the heart of Sapiens’ customer-facing operations. The effective and efficient execution of the PSE role governs the delivery and business performance of Sapiens... 4 days ago
M-KOPA Team Coach Randburg, West Johannesburg, ZA Taking correct disciplinary measures where necessary Compilation, development and maintenance of descriptive and statistical reporting on a daily, weekly and monthly basis Agent utilization monitoring... Negotiable 5 days ago
Manager: Technical Services (P6) (Library & Information Centre: Technical Services) University of Johannesburg - Gauteng, Johannesburg, SA Maintain and improve automated library systems and the workflow within the Library's technical services area. Ensure that all resources both electronic and physical are available and easily accessible... Not specified More than 30 days ago
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Customer Care Agent - Sales Operations Department - Field Sales Department - Gauteng Diplomat Distributors - Gauteng, Johannesburg, SA To ensure that the customer care centre operates in a manner that supports the customer service excellence objective. Collect and analyse information about complaints and pass on to relevant person to... Not specified More than 30 days ago
CUSTOMER SERVICE RELATIONSHIP REPRESENTATIVE / ADMINISTRATOR R34K

Kay Solomon Recruitment
Lanseria, Gauteng, South Africa Minimum of a Grade 12 qualification with post-secondary education [ideally an Accounting qualification]. Minimum three (3) years working experience in an Accounting, Internal Sales, Customer Service related... R34K 23 days ago
Contact Centre Agent - NuPay Alberton Altron Bytes Systems Integration - Gauteng, Johannesburg, SA Must have an excellent telephone manner and customer service ethic. Respond to emails, Live chats, and WhatsApp's within SLA Financial Services experience will be an added advantage. Strong oral and written... Not specified More than 30 days ago
VODACOM POSTPAID- CUSTOMER SERVICE TEAM COACH Ison Xperiences - Randburg The Team Coaches are also expected to work within all teams of the Contact Centre to ensure that the BPS Customer Experience is delivered all the time every time. A strong focus upon the delivery and achievement... 0 More than 30 days ago
Call Centre Manager OutsideCapital - Rosebank, Gauteng, South Africa Provide resolution & guidelines for technical and escalated enquiries and complaints Relevant financial qualification and completion of Regulatory Exam 1 Analysing data and making data driven decisions 3... Undisclosed More than 30 days ago
Call Centre Agent Salt Employee Benefits - Johannesburg, Gauteng Identify caller / visitor and verify security information by requesting the callers / visitors designation / relation and or employee number, ID number, employer name or levy number. Respond to all calls... 0 More than 30 days ago

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