4 Call Center Team Leader Jobs in City of Johannesburg Metropolitan Municipality
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Sales Team Leader – Call Centre Finding Personnel - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa Conduct regular performance reviews and coaching sessions. Lead and manage a team of 15–17 sales agents. Proficient in Excel and KPI analysis Motivate and mentor agents to exceed expectations. Excellent... 19 days ago
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Quality Assurance Analyst – Call Centre Sales Finding Personnel - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa Contribute to QA tools, scorecards, and process improvement initiatives. Proficient in Microsoft Excel (charts, data analysis, reporting). Create and present quality reports, performance dashboards, and... 19 days ago
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QA Officer - Debt Collection Cartrack Pty Ltd - Johannesburg, Johannesburg, South Africa Hands-on experience working in call center quality assurance or related roles. Works effectively within a variety of situations Filter information regarding non-compliance to Team Leader Ability to communicate... 12 days ago
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QA Required for Call Centre Hire Dynamics - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa • Identify and report problem areas, trends and training needs with the focus on development of call center consultants and Team Leaders • Follow all stipulated process and procedure in assessing calls... 29 days ago
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