7 Call Center Team Leader Jobs
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Quality Assurance (QA) Analyst – Call Center (Sales) Finding Personnel (Pty) Ltd - Johannesburg Monitor and assess sales calls to ensure compliance and quality standards. Proficient in Microsoft Excel (charts, data analysis, reporting). Minimum 2 years of QA experience in a sales call center. Create... 7500 Monthly More than 30 days ago
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OPERATIONS SUPERVISOR - TEAM LEADER - US HOURS – BPO - CPT Dash BPO South Africa (Pty) Ltd - Cape Town Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with... More than 30 days ago
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Team Leader Concentrix - Western Cape, ZA Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment Highly motivated individual with skills to develop... Not specified 17 days ago
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Sales Team Leader – Call Centre Finding Personnel - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa Conduct regular performance reviews and coaching sessions. Lead and manage a team of 15–17 sales agents. Proficient in Excel and KPI analysis Motivate and mentor agents to exceed expectations. Excellent... 16 days ago
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Quality Assurance Analyst – Call Centre Sales Finding Personnel - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa Contribute to QA tools, scorecards, and process improvement initiatives. Proficient in Microsoft Excel (charts, data analysis, reporting). Create and present quality reports, performance dashboards, and... 16 days ago
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QA Officer - Debt Collection Cartrack Pty Ltd - Johannesburg, Johannesburg, South Africa Hands-on experience working in call center quality assurance or related roles. Works effectively within a variety of situations Filter information regarding non-compliance to Team Leader Ability to communicate... 9 days ago
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QA Required for Call Centre Hire Dynamics - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa • Identify and report problem areas, trends and training needs with the focus on development of call center consultants and Team Leaders • Follow all stipulated process and procedure in assessing calls... 26 days ago
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