8 Call Centre Team Manager Jobs in Cape Town
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Call Centre Quality Assessor/Team Manager– Parklands North Service Solutions - CapeTown Candidates must be fluent in English or Afrikaans. Ensure calls fulfil the companies requirements Manage distribution of leads for best ROI. Responsibilities. More than 30 days ago
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Supervisor: Call Centre Insurance Cape Town, Western Cape, South Africa Essential: 3+ years experience in a telesales team leader or supervisor role Reporting (Sales, Strike rates, Quality assurance, Compliance etc.) Call time monitoring and management Good planning and time... 6 days ago
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Team Leader - Client Engagement Cape Town, Western Cape, South Africa There will be a probationary period for three months, which consist of the following two phases: four week training period after which your knowledge will be assessed; and on a job evaluation phase during... 9 days ago
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Call Centre Manager Salt South Africa - Cape Town, Western Cape, SA Foster a positive and productive team environment, emphasising motivation, teamwork, and transparent communication. Monitor and maintain high standards of service and compliance in collaboration with internal... Not specified More than 30 days ago
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Business Performance Manager – Call Centre Division Cape Town, Western Cape, South Africa Support them in enhancing their performance on a daily basis. You design and implement Promote Strive call centre services and assist in business development Demonstrated sales aptitude; assertive, persistent... More than 30 days ago
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Call Centre Team Manager CallForce - Cape Town, Western Cape to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Guiding, coaching, training and equipping agents with all competencies to reach meet performance Assist... 0 22 days ago
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IT Service Desk Co-Ordinator Cape Town If fashion retail excites you, along with a fast-paced and innovative environment, then this position may well be for you. We are looking for an IT-passionate and customer service-focused individual to... 13 days ago
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Call / Contact Centre Manager (Banking) HR Innovation - Somerset West, Western Cape, South Africa Stakeholder Communication: Liaising with internal stakeholders such as branch managers, department heads, and senior management to understand their needs and priorities. Collaborating cross-functionally... R50,001 - R70,000 pm 20 days ago
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