27 Call Centre Team Manager Jobs
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Call Centre Manager - Healthcare / Medical Aid Select One - Johannesburg Ensure that recognition is given for excellent performance Take required corrective action for poor performance 5 years work experience in a client service environment Duties will include but not be limited... 11 days ago
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Call Centre Quality Assessor/Team Manager– Parklands North Service Solutions - CapeTown Candidates must be fluent in English or Afrikaans. Ensure calls fulfil the companies requirements Manage distribution of leads for best ROI. Responsibilities. More than 30 days ago
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Operations Manager (Specialized Debt Collections) Set Consulting - Johannesburg Deploy continuous process improvement to enhance the efficiency and effectiveness of existing resources. Strategic and best practice thought leadership within the Call Centre to enhance operational competencies... More than 30 days ago
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Call Centre Manager Headhunters - Johannesburg Deep dive into root cause of why KPI/target is not met and address immediately (involve Training, QAs, Manager, and relevant stakeholders, if needed). Proficiency in three or more of the 12 official SA... 25 days ago
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Call Centre & Remote Support Manager
nelspruit, Mpumalanga Tracking key performance metrics, such as response times and resolution rates, to ensure efficient support delivery. Handling and resolving escalated issues, ensuring a timely and satisfactory resolution... R17,500.00 - R25,000.00 per month More than 30 days ago -
Team Leader, Sales Roodepoort, Gauteng, South Africa 2 -3 year sales experience / contact center experience and Insurance sales experience Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 Adopting Practical Approaches... 2 days ago
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Call Centre Manager | Outbound Short Term Insurance | Johannesburg Johannesburg, Gauteng, South Africa Plan, schedule and review workload to improve productivity, and the ability to measure results against targets (Gearing). Work under guidance (but not constant supervision) to analyze data to identify... 4 days ago
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Call Centre Team Manager (Telecoms) Nutun - Sandton, Gauteng, South Africa • Manage agents who do not meet required performance standards through the internal improvement • Identify & develop remediation plans to address undesirable team behaviour • Behavioural actions will be... 25 days ago
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Call Centre Supervisor Midrand, Gauteng, South Africa Preparing reports and analysing data to assist management in strategic and operational decision making Driving sales and service through partnering with the Sales, Marketing and Operations teams Cultivating... 18 days ago
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Business Performance Manager – Call Centre Division Cape Town, Western Cape, South Africa Support them in enhancing their performance on a daily basis. You design and implement Promote Strive call centre services and assist in business development Demonstrated sales aptitude; assertive, persistent... 17 days ago
Top locations
- Johannesburg (17)
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- Sandton (3)
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