Quality Assurance Call Centre Jobs in Gauteng

Kazang Connect - Johannesburg, Gauteng

Identify areas of service improvements and drive customer experience improvement initiatives for the business based on QA findings, while coaching agents for success in executing superior service to customers...

from: compujobs.co.za - 10 days ago

Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa

Handling and overcoming client objections, focusing on Opening, Closing, Telephone Etiquette, e.g. buying signals Achieving daily and monthly sales conversions (must ask all clients for a referral lead)...

from: freerecruit.co.za - 11 days ago

Hello Group - Gauteng, ZA

Conduct regular performance reviews, give constructive feedback, and create development plans to elevate team members’ skills and performance. Lead the hiring, onboarding, and training of Customer Service... Not specified

from: mrjobs.co.za - More than 30 days ago

Thanda Human Capital - Sandton, Gauteng, South Africa

Participate in regular calibration and audit sessions to ensure quality, accuracy, and consistency in service delivery. Evaluate customer interactions to ensure alignment with internal business processes... R20 000pm to R25 000pm

from: pnet.co.za - 23 days ago