Quality Assurance Call Centre Jobs

Tower Group - Tshwane (Pretoria), Gauteng

Our client based in Menlo Park is looking for a Supervisor Quality Assurance.Main Responsibilities: Direct reports are 4 QA assessors (team will grow in the future) All Direct outbound agents will indirectly... Quality Assurance Call Centre Work careers... R 26,750 Per Month Basic Salary

from: careerjunction.co.za (+2 sources) - 5 days ago

Sage SkillsMap - City of Johannesburg

Communication skills written, verbal and active listening in order to evaluate the quality of each recorded callemail and provide objective and constructive feedback. Provide input in compiling Call Centre... Quality Assurance Call Centre careers...

from: bestjobs.co.za - 13 days ago

CV People Africa - Tanzania

Maintains and improves call center operations by monitoring system performance identifying and resolving problems preparing and completing action plans completing system audits and analyses managing system... quality assessor cape town...

from: bestjobs.co.za - 13 days ago

Bytes People Solutions (Pty) Ltd - Randburg

Bytes People Solutions is the internationally accredited education, training, skills development and people consulting arm of the Bytes Technology Group. Bytes People Solutions are recognised as a leader... quality assurance jobs in government...

from: pnet.co.za - 18 days ago

Bogotsi Consulting - City of Tshwane

Coach staff for QAPerformance improvement Conduct call assessments Trend Reviews quality assurance consultant jobs in johannesburg...

from: bestjobs.co.za (+2 sources) - More than 30 days ago

Afrizan Personnel (Pty) Ltd - Gauteng

Compile overall reporting and analysis on QA / production / lead volumes / call ratios and conversion ratios Monitor and conduct internal checks to ensure they comply with Company set QA and compliance... call center quality assurance...

from: pnet.co.za - 18 days ago

Conduent - Sandton

Determines Contact center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing specifications... Quality Assurance in Johannesburg, Gauteng...

from: pnet.co.za - 27 days ago

aatriplea recruitment - Pretoria

· 3 Years’ Experience in Quality Assurance in an Outbound Call Centre Sales Environment (Insurance Industry) · Qualification in Call Centre Management · 2 Years’ Call centre Supervisory experience Requirements... call centre quality assurance... R252 000 p.a (negotiable)

from: jobplacements.com - More than 30 days ago

SRG Recruitment (Pty) Ltd. - Umhlanga

Liaise with respective Call Centre Managers and provide recommendation in line with legislative and business requirements Monitor various Quality Assurance reports ensuring the compliance component meets... Call Centre Quality in Johannesburg, Gauteng...

from: pnet.co.za - More than 30 days ago

Sage SkillsMap - City of Johannesburg

Continuously evaluate and identify opportunities to drive behavioural and process improvements that positively impact the customers experience. Utilize the prescribed Quality Assurance score cardevaluation...

from: bestjobs.co.za - 5 days ago