Call Centre Quality Assurance Jobs in Gauteng
Finding Personnel (Pty) Ltd - Pretoria, Tshwane, ZA
Roles and responsibilities Monitor and evaluate client interactions across various channels, including voice and chat, to ensure compliance with quality standards and regulations. Document assessment results...
from: adzuna.co.za (+1 source) - 2 days ago
Randburg, Gauteng, South Africa
· Ensure continuous engagement with agents to build rapport and gather insights into challenges, needs, and potential quality/process enhancements. Sound Administrative, Analytical, Business writing, Communication...
from: jobleads.co.za - 6 days ago
Pretoria, Gauteng, South Africa
2 Years’ Call centre Supervisory experience
from: jobleads.co.za - 17 days ago
Tracker Connect Ltd - Gauteng, Randburg, SA
Execute the required call centre duties and functions in such a manner that all operational objectives and targets are effectively met as per the agreed quality and time standards. Ensure that all quality... Not specified
from: mrjobs.co.za - 27 days ago
Pretoria, Gauteng, South Africa
Monitor Quality Assurance log and IR compliance by Managers or relevant employee(s) on completion timelines and communicate any deviations and or non-compliance to superior(s) Identify any deviations in...
from: jobleads.co.za - 13 days ago
Sandton, Gauteng, South Africa
Make clear progress in building and retaining motivated, settled, and productive staff that are inspired to tackle the JSE’s demanding priorities and to enhance employee engagement. Introduce proactive...
from: jobleads.co.za - 13 days ago
Fidelity Services Group - Gauteng, Krugersdorp, SA
Handling and overcoming client objections, focussing on Opening, Closing, Telephone Etiquette etc. Must be flexible to work/be available on weekends and after hours if necessary. Achieving daily Talk time... Not specified
from: mrjobs.co.za - More than 30 days ago
Broll - Gauteng, Pretoria, SA
Provide first-line assistance to internal Clients (business) with Archibus or any other system that is used on the client account, related queries 3. Assume responsibility to create and/or maintain client... Not specified
from: mrjobs.co.za - More than 30 days ago
Lesley Snyman and Associates - Bedfordview, Gauteng, South Africa
Analyze call centre data and metrics to identify trends, track performance, and generate insights for decision-making and strategy development Monthly performance analysis reporting and feedback Excellent... Market Related
from: pnet.co.za - 11 days ago
CallForce - Johannesburg, Gauteng
Participates in customer and client listening programs to identify customer needs and expectations. Performs call monitoring and provides trend data to site management team. Provides feedback to call center... 0
from: jobmail.co.za - 4 days ago