Call Center Team Leader Jobs in City of Johannesburg Metropolitan Municipality

Finding Personnel - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa

Conduct regular performance reviews and coaching sessions. Lead and manage a team of 15–17 sales agents. Proficient in Excel and KPI analysis Motivate and mentor agents to exceed expectations. Excellent...

from: freerecruit.co.za - 20 days ago

Finding Personnel - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa

Contribute to QA tools, scorecards, and process improvement initiatives. Proficient in Microsoft Excel (charts, data analysis, reporting). Create and present quality reports, performance dashboards, and...

from: freerecruit.co.za - 20 days ago

Cartrack Pty Ltd - Johannesburg, Johannesburg, South Africa

Hands-on experience working in call center quality assurance or related roles. Works effectively within a variety of situations Filter information regarding non-compliance to Team Leader Ability to communicate...

from: pnet.co.za - 13 days ago