Call Center Team Leader Jobs

Finding Personnel (Pty) Ltd - Johannesburg

Monitor and assess sales calls to ensure compliance and quality standards. Proficient in Microsoft Excel (charts, data analysis, reporting). Minimum 2 years of QA experience in a sales call center. Create... 7500 Monthly

from: jobplacements.com - More than 30 days ago

Dash BPO South Africa (Pty) Ltd - Cape Town

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Ensuring agents understand and comply with...

from: executiveplacements.com - More than 30 days ago

Concentrix - Western Cape, ZA

Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment Highly motivated individual with skills to develop... Not specified

from: mrjobs.co.za - 17 days ago

Finding Personnel - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa

Conduct regular performance reviews and coaching sessions. Lead and manage a team of 15–17 sales agents. Proficient in Excel and KPI analysis Motivate and mentor agents to exceed expectations. Excellent...

from: freerecruit.co.za - 16 days ago

Finding Personnel - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa

Contribute to QA tools, scorecards, and process improvement initiatives. Proficient in Microsoft Excel (charts, data analysis, reporting). Create and present quality reports, performance dashboards, and...

from: freerecruit.co.za - 16 days ago

Cartrack Pty Ltd - Johannesburg, Johannesburg, South Africa

Hands-on experience working in call center quality assurance or related roles. Works effectively within a variety of situations Filter information regarding non-compliance to Team Leader Ability to communicate...

from: pnet.co.za - 9 days ago

Hire Dynamics - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa

• Identify and report problem areas, trends and training needs with the focus on development of call center consultants and Team Leaders • Follow all stipulated process and procedure in assessing calls...

from: freerecruit.co.za - 26 days ago