Contact Centre Jobs in Soweto
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iSON Xperiences - Randburg (+1 location)
Must be able to present benefits/opportunities of the sales or service in an effective manner. Exercise appropriate soft skills when dealing with difficult customers. Main Responsibilities will include...
from: executiveplacements.com (+2 sources) - 18 days ago
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Planet10 - Johannesburg
1 - 2 years experience in a similar environment
from: executiveplacements.com - More than 30 days ago
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Telebest - Sandton
Resource planning - recruitment, monitor productivity and efficiency. Experience in the Travel and or Tourism industry advantageous
from: jobplacements.com - More than 30 days ago
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iSON Xperiences - Randburg
Must be able to present benefits/opportunities of the sales or service in an effective manner. Ensure that customers are informed as to the progress of queries logged but not resolved. Working from Monday...
from: executiveplacements.com - More than 30 days ago
Nedbank - Johannesburg, ZA
Maintain a capable high performing team and ensure an environment for optimal performance is created by identifying talent pool through conducting career conversations, utilizing the talent grid principles...
from: Nedbank - 3 days ago
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iSON Xperiences - Randburg (+1 location)
Ensure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT). Previous Team Coach experience within a Contact Centre environment (Customer Service /Messaging...
from: executiveplacements.com (+2 sources) - 20 days ago
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Johannesburg, Gauteng, South Africa
Serving retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help...
from: jobleads.co.za - 2 days ago
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Johannesburg, Gauteng, South Africa
Continuously review interactions from cradle to grave to identify service failures and process gaps, initiatives, coaching and new processes should be implemented to address deficiencies and process gaps...
from: jobleads.co.za - 3 days ago
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BGA Recruitment - Johannesburg
• Evaluate urgency & sensitivity of information received from callers' and demonstrate sound judgement in prioritising and escalation of the matter. • All official languages of South Africa are offered...
from: jobplacements.com - More than 30 days ago
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Wenz Recruitment - Johannesburg
Completing administrative and repetitive tasks in keeping accurate, detailed stats of all queries and correspondence Ensuring an excellent quality of service is given to clients at all times 6 months contact... R 22 500 - R 26 000 per month
from: jobplacements.com - More than 30 days ago