Service Desk Team Lead Jobs

Dananda Talent - Centurion (+1 location)

Project Coordination: Oversee multiple projects simultaneously, ensuring resource allocation, timelines, and deliverables are aligned with business objectives. Critical Incident Management: Take ownership... 600000.00 Monthly

from: executiveplacements.com (+2 sources) - 17 days ago

BUCO - Cape Town, City of Cape Town, Western Cape, 8001, South Africa

Ensure the ticket lifecycle of all tickets logged with the service desk is managed in line with agreed SLA Oversee and manage day-to-day operations of onsite service desk Onboarding, training, and mentoring...

from: freerecruit.co.za - 13 days ago

Carlysle Human Capital - Centurion

Support global enablement through coaching, documentation, and training of regional teams. Develop and maintain SOPs, implementation guides, and troubleshooting documentation. Understanding of the Software... 35000 Monthly

from: jobplacements.com - 7 days ago

Profile Personnel - East London

Leadership Skills: Strong leadership abilities with experience in managing teams and driving performance Oversee the service desk operations to ensure timely and effective resolution of incidents and requests...

from: executiveplacements.com - More than 30 days ago

FACT - Centurion

Deliver prompt and effective resolution to IT issues while maintaining high customer service standards. Maintain accurate and up-to-date IT documentation – including asset registers and troubleshooting...

from: jobplacements.com - More than 30 days ago

Datafin IT Recruitment - CapeTown

Develop proposals and business cases for IT projects, including introducing new strategic initiatives and migrating away from legacy technology. Consult on and report on relevant KPAs/KPIs to stakeholders...

from: executiveplacements.com - More than 30 days ago

Praesignis (Pty) Ltd - 2194 Johannesburg, South Africa

Fostering a divisional culture and climate that is aligned with the departmental and organisational culture and ethos. Negotiate contracts and Service Level Agreements (SLAs) and manage vendor compliance...

from: simplify.hr - 4 days ago

Marriott International - Western Cape, ZA

Co-ordinate training programmes and skills enhancement initiatives for Front Office staff in guest service, safety, hygiene, etc. Minimum of 3 years’ experience in a similar position within a 5-star environment... Not specified

from: mrjobs.co.za - More than 30 days ago

Afrishore BPO - Bryanston, Gauteng, South Africa

Lead a team of Service Desk Analysts through coaching, 1:1s, and performance reviews Drive ticket resolution automation and efficiency Liaise with vendors and business units for timely resolution Proven...

from: pnet.co.za - 5 days ago

Carlysle Talent Search - Centurion - Centurion, Tshwane Metropolitan, South Africa

Enable proactive detection and resolution of operational issues through proper capacity planning and reporting. Work closely with cross-functional teams including service desk, DevOps, infrastructure,...

from: pnet.co.za - 7 days ago