Contact Centre Manager Jobs in Sandton

InspHired Recruitment Solutions - Rivonia, Gauteng, South Africa

Overseeing Workforce Management (WFM), ACD/IVR, and dialler functions, ensuring productivity and optimal staffing for efficient service delivery. Manage resource allocation to maximise productivity. Degree...

from: pnet.co.za - 9 days ago

Paracon - Gauteng - Johannesburg, Johannesburg, South Africa

Strong understanding of contact centre dynamics and volatility, particularly in small to medium-sized environments 8-10 years' experience in workforce planning, data management, and contact centre operations...

from: pnet.co.za (+1 source) - 16 days ago

Watershed Consulting - Roodepoort, Gauteng, South Africa

Ensure efficient resource utilisation Contact Centre Experience will be beneficial Resolution of client concerns Oversee online job cards Remuneration: Attention To Detail contact centre R20,001 - R30,000 pm

from: careerjunction.co.za - 7 days ago

Paracon - Johannesburg, Gauteng

Understanding the volatility of small contact centres and the special models appropriate to these environments Monitor real-time queue performance and adjust resourcing to maintain service levels. Provide... Salary Negotiable

from: jobvine.co.za - 8 days ago