Call Centre Quality Jobs in Sandton

Sandton, Gauteng, South Africa

· Manage agents who do not meet required performance standards through the internal improvement programme · Optimize operational productivity outputs as per agreed mandate performance remediation plans...

from: jobleads.co.za - 6 days ago

Sandton, Gauteng, South Africa

Make clear progress in building and retaining motivated, settled, and productive staff that are inspired to tackle the JSE’s demanding priorities and to enhance employee engagement. Introduce proactive...

from: jobleads.co.za - 13 days ago

Nutun - Sandton, Gauteng, South Africa

• Manage agents who do not meet required performance standards through the internal improvement • Identify & develop remediation plans to address undesirable team behaviour • Behavioural actions will be...

from: pnet.co.za - 20 days ago

IOCO - Johannesburg

Behavioural Indicators: Responds appropriately to customers requests. Takes personal responsibility for following through and providing accurate answers to customers expressed needs (eg inquiries, requests...

from: executiveplacements.com (+2 sources) - 6 days ago

iSON Xperiences - Randburg, West Johannesburg, ZA (+1 location)

It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Familiarize oneself with products and procedures. Be... Negotiable

from: adzuna.co.za (+1 source) - 10 days ago

Talent Evolution - Johannesburg, Gauteng, ZA

People Management and Leadership - Exhibit strong people management skills, leading by example and fostering an environment of professional growth and accountability. - Ensure the supervisory team is well... R60 000 pm CTC Monthly

from: adzuna.co.za (+2 sources) - 18 days ago

Palesa Mbali Group - Johannesburg

Ensure delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery Grade 12 / Matric / NQF level 4. Call Centre, Customer Services Certificate Advantageous Defined...

from: executiveplacements.com (+1 source) - More than 30 days ago

Johannesburg, Gauteng, South Africa

Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very...

from: jobleads.co.za - 14 days ago

Midrand, Gauteng, South Africa

Preparing reports and analysing data to assist management in strategic and operational decision making Driving sales and service through partnering with the Sales, Marketing and Operations teams Cultivating...

from: jobleads.co.za - 13 days ago

Tracker Connect Ltd - Gauteng, Randburg, SA

Execute the required call centre duties and functions in such a manner that all operational objectives and targets are effectively met as per the agreed quality and time standards. Ensure that all quality... Not specified

from: mrjobs.co.za - 27 days ago