Contact Centre Manager Jobs in Roodepoort

Roodepoort, Gauteng, South Africa

1.7 Assist the Senior Manager: Donor Relations with the development of national initiatives for the division and develop project plans for implementing agreed decisions. 2.2 Plan and direct all aspects...

from: jobleads.co.za - More than 30 days ago

iSON Xperiences - Randburg (+1 location)

Ensure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT). Previous Team Coach experience within a Contact Centre environment (Customer Service /Messaging...

from: executiveplacements.com (+2 sources) - 11 days ago

Telebest - Sandton

Resource planning - recruitment, monitor productivity and efficiency. Experience in the Travel and or Tourism industry advantageous

from: jobplacements.com - More than 30 days ago

Johannesburg, Gauteng, South Africa

Liaise closely with GHA staff and provide clear instructions around flight planning, and ensure that customers remain fully advised of booking details of their shipments. Take responsibility to ensure...

from: jobleads.co.za - 3 days ago

Randburg, West Johannesburg, ZA

Taking correct disciplinary measures where necessary Compilation, development and maintenance of descriptive and statistical reporting on a daily, weekly and monthly basis Agent utilization monitoring... Negotiable

from: adzuna.co.za - 14 days ago

Johannesburg, Gauteng, South Africa

Qualifications in Business Administration, Business Management or Accounting would be advantageous. Manager Contact Centre, Customer Collections Job Overview Experience

from: jobleads.co.za - More than 30 days ago

Santam Insurance - Head Office - Parktown, Gauteng, South Africa

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves... TBC

from: pnet.co.za - 24 days ago

Ison Xperiences - Randburg

The Team Coaches are also expected to work within all teams of the Contact Centre to ensure that the BPS Customer Experience is delivered all the time every time. A strong focus upon the delivery and achievement... 0

from: jobmail.co.za - More than 30 days ago