Centre Operations Jobs in Rivonia

InspHired Recruitment Solutions - Rivonia, Gauteng, South Africa

Forecast and plan staffing needs based on volume and performance trends. Develop and implement tactical operational solutions in the contact centre. Oversee and maintain WFM, telephony, and dialler systems...

from: pnet.co.za - 10 days ago

Golden Rule - Johannesburg

Analyse and report on key performance indicators (KPIs) including call handling time, first-call resolution, customer satisfaction (CSAT), Net Promoter Score (NPS), etc. Champion customer service excellence...

from: executiveplacements.com (+1 source) - 4 days ago

CBRE Excellerate - 2196 Midrand, South Africa

As an Operations Manager, you will play a pivotal role in overseeing the day-to-day operations of our data center facility. Your primary responsibility is to ensure the seamless and uninterrupted operation...

from: simplify.hr - 10 days ago

Marvel Placement Consultants - Johannesburg

Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that "Personal Information may only be processed...

from: executiveplacements.com - 18 days ago

Job Masters - Randburg

This position is responsible for the design, implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability, and security of critical systems and services...

from: jobplacements.com - More than 30 days ago

Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC - Johannesburg

If you meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful Create...

from: executiveplacements.com - 22 days ago

Ergasia Placements - Johannesburg

Develop and implement dialler strategies to maximise contact rates and campaign performance.​ Monitor dialler performance, analyse data, and generate reports to inform decision-making.​ Train and support... 35000 Monthly

from: jobplacements.com - More than 30 days ago

Business Capital Group - Johannesburg

Operational Management: Oversee daily call centre operations to ensure adherence to service level agreements (SLAs) and quality standards. Manage scheduling, staffing, and resource allocation to optimize...

from: jobplacements.com - More than 30 days ago

FACT - Johannesburg

Oversee daily maintenance, operations, and technical support of critical infrastructure including HVAC, UPS, generators, and DC plant systems. Coordinate with internal departments, vendors, and stakeholders...

from: executiveplacements.com (+1 source) - 23 days ago

PartnerUp (Pty) Ltd - Johannesburg

Problem solving of broad and complex issues , involving more than one area of the business. Solutions will ofen be arrived at through the stewardship of a project team, involve significant financial risk...

from: jobplacements.com - More than 30 days ago