Call Centre Manager Jobs in Randburg

Credit Solutions Services (CSS) - Randburg, Gauteng, South Africa

The Team Leader is required to manage the performance of the individuals in his/her team through daily interactions, statistical analysis and call monitoring. This includes providing appropriate coaching... Market Related

from: pnet.co.za - 15 days ago

Credit Solutions Services (CSS) - Randburg, Gauteng, South Africa

The Team Leader is required to manage the performance of the individuals in his/her team through daily interactions, statistical analysis and call monitoring. This includes providing appropriate coaching... Market Related

from: pnet.co.za - 27 days ago

Dante Personnel - Sandton

Minimum requirements: Matric Previous experience in Customer Service Minimum 3 years call centre experience Consultant: Mellissa Rambally - Dante Personnel Johannesburg R15 000

from: jobplacements.com - 15 days ago

Credit Solutions Services (CSS) - Randburg, Gauteng, South Africa

Adjust dialler settings (e.g., call ratios, drop rates, and dialling strategies) based on campaign needs. Work closely with sales and customer service managers to align dialler strategies with business... Negotiable

from: pnet.co.za - 16 days ago

Talent Evolution (Pty) Ltd - Johannesburg, Gauteng

The Call Centre Manager will ensure the effective integration of services, staff performance, and the successful implementation of new processes and client contracts. Analyse market trends to assess the...

from: compujobs.co.za - 30 days ago

Business Capital Group - Johannesburg

Implement a performance and consequence framework to address non-performers within Acceptable time frames. Manage agents who do not meet required performance standards through the internal improvement...

from: jobplacements.com - More than 30 days ago

Nedbank - Johannesburg, ZA

Manage a team of call centre agents and team leaders across inbound, outbound, and collections functions Drive performance through coaching, mentoring, and structured development plans Address escalated...

from: Nedbank - 8 days ago

Kontak Recruitment - Roodepoort, Gauteng

This is a key role for someone with strong analytical skills, technical proficiency, and a practical understanding of collections or call centre environments. Experience with: Excalibur dialler systems...

from: compujobs.co.za - 8 days ago

ITRS - Kempton Park, City of Ekurhuleni Metropolitan Municipality, Gauteng, 1630, South Africa

– Explain processes to customers and assisting them where necessary; Companies can expire their jobs at any time on their own discretion and without notice. – Travel or relevant qualification will be an...

from: freerecruit.co.za - 6 days ago

Kontak Recruitment - Roodepoort, Gauteng, South Africa

You'll be responsible for analysing debtor behaviour, monitoring agent performance, segmenting campaigns, and advising on strategy based on trends and risk. Your work will directly support improvements... R15000 - R18000 per month

from: pnet.co.za - 8 days ago