Operations Manager Call Center Jobs

Cape Town, Western Cape, South Africa

5. Staff Development: Coach, mentor, and develop team members, providing regular feedback, training, and support to enable their professional growth and success. 9. Stakeholder Management: Collaborate...

from: jobleads.co.za - 6 days ago

Buffalo International Logistics - Cape Town

Establish and maintain quality assurance programs to ensure the delivery of consistent and high-quality customer service. Generate regular reports on key performance metrics, trends, and areas for improvement...

from: jobplacements.com - More than 30 days ago

Worcester, Western Cape, South Africa

Communications Excellent oral and written communication skills to maximize the effectiveness of the Court Service Center; Ability to establish and maintain effective working relationships with court officials...

from: jobleads.co.za - 4 days ago

Neo Group - Cape Town, Western Cape

We are looking for a dynamic and experienced Operations Manager to join our team at Neo Group. As an Operations Manager, you will be responsible for overseeing and managing the day-to-day operations of... 10,000 - 40,000

from: workable.com - 5 days ago

Cape Town, Western Cape, South Africa

Camp dates typically run from mid-June to mid-August. For exact timelines, please refer to embassysummer.com. Mandatory paid training days will be clarified during the hiring process. We eagerly anticipate...

from: jobleads.co.za - 6 days ago

Careerbox - Umhlanga, Kwazulu Natal, South Africa

Manages floor support activities to identify gaps in customer service/communication skills/product process knowledge and implement training interventions aimed at continuous improvement in advisor performance...

from: pnet.co.za - Yesterday

HumanKind - Randburg, Gauteng, South Africa

Oversee day-to-day operations of multiple call centers, ensuring adherence to service level agreements (SLAs) and quality standards. Generate insightful reports and actionable insights to drive informed... R70,001 - R100,000 pm

from: careerjunction.co.za - More than 30 days ago