Latest Contact jobs in City of Johannesburg Metropolitan Municipality

94 Contact Jobs in City of Johannesburg Metropolitan Municipality

SASSA - Team coach iSON Xperiences - Randburg Set key performance indicators for agents and review agent performance according to KPIâ€™s in conjunction with Contact Centre Manager on a regular basis Compilation, development and maintenance of descriptive... 5 days ago
PPRA Call Centre Agent iSON Xperiences - Sandton Serious and passionate about customer service and working in a customer service industry Job Specific Requirements / Knowledge Requirements High level of professionalism and an understanding ethical conduct... 5 days ago
IT Service Desk Analyst Frogg Recruitment SA - Johannesburg Ensuring all support calls (emails and chats) are logged and managed through the service management tool in accordance with the agreed service level targets. Grade 12 or equivalent (NQF 4) with IT focused... 11 days ago
Call Centre Agent Select One - Johannesburg Please note we will only contact applicants that have completed the assessment. 11 days ago
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Call Centre Operations Manager Golden Rule - Johannesburg Analyse and report on key performance indicators (KPIs) including call handling time, first-call resolution, customer satisfaction (CSAT), Net Promoter Score (NPS), etc. Champion customer service excellence... 12 days ago
Client Success Manager SHE Recruits - Johannesburg Strong academic background with excellent results in both high school and university. (e.g. no fails in Matric Maths, generally above 65% overall). High proficiency in English (written and verbal) and... 13 days ago
CONTACT CENTRE AGENT : PAYJOY iSON Xperiences - Randburg Ensure correct listening skills and probing techniques are used to establish relevant information. Ensure that customers are informed as to the progress of queries logged but not resolved. Main Responsibilities... 25 days ago
Customer Relationship Management Specialist Profession Hub - Johannesburg Required documents: ID, 3 months’ payslips, Matric Certificate, Degree or Diploma with transcripts, and a letter confirming own transport and availability to work Monday to Friday, 8am–5pm Proficiency... 23 days ago
Contact Centre Agent – Travel & Reservation Isilumko Staffing (JHB) - Johannesburg Experience in reservations, sales, or a travel company (highly desirable) Computer literacy and proficiency in booking systems Respond to guest emails and calls professionally and efficiently Deliver first... More than 30 days ago
Receptionist - Johannesburg, Nasrec - Salary R8 000 to R10 000 (Based on experience) The Legends Agency - Johannesburg Receptionist - Johannesburg, Nasrec - Salary R8 000 to R10 000 (Based on experience) Strong organizational and time-management skills Maintain a clean and secure reception area Book boardrooms and couriers... R10 000 TO R20 000 22 days ago

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