3 Call Centre Quality Jobs in Durban
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Hospitality Group Call Centre Supervisor 3326 Durban, Kwazulu-Natal Monitor call queues and ensure appropriate staffing levels to meet service level agreements (SLAs). Oversee daily operations of the call centre to ensure smooth functioning. Develop and implement training... R12K - R15K 2 days ago
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Team Leader CallForce - Durban, Kwazulu-Natal - Setting, measuring and meeting performance targets for speed, efficiency, sales and quality for the team - Leading a team within the Outbound and telemarketing call centre to meet business requirements... 0 3 days ago
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Quality Assurance Agent - BPO - UK Hours - 6 months contract Market Related Careerbox - Umhlanga, Kwazulu Natal, Durban, South Africa Objectively monitor recorded or live customer interactions i.e. voice and digital to measure adherence to prescribed processes and guidelines with the objective of resolving or completing the call objective... Market Related 17 days ago
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