7 Call Centre Manager Jobs in Durban
-
Workforce Planning Manager (Call Centre Staff) Network Recruitment - Durban Responsibility for capacity plans, FTE plans, attrition analysis and recruitment numbers Liaise with operational and support teams to ensure effective account sizing Proven experience with designing and... 500000 Annually 4 days ago
-
Workforce Planning Analyst (Call Centre Staff) Network Recruitment - Durban Proven experience with designing and implementing resource models and strategies Experience with forecasting and scheduling for complex operations Performance analysis and reporting SOP improvement initiatives... 300000 Annually 4 days ago
-
Call Centre Manager Durban, eThekwini Metropolitan Municipality, KwaZulu-Natal, 4057, South Africa Minimum 4 years operations management experience, with at least 2 years in a senior managerial position within a Call Centre Understanding of Call Centre industry Exceptional leadership skills 9 days ago
-
Call Center Manager Business Capital Group - Durban North Implement performance and consequence frameworks to address underperformance 10-12 years in collections or financial services Regular client interaction and reporting on operational performance Proficient... More than 30 days ago
- Forum: Start a Discussion Join
-
Call Center Manager/ Team Leader Business Capital Group - Durban Knowledge and understanding of the following legislation: Protection of Personal Information Act, and Magistrates Court Act. Attain a minimum of 1st or 2nd ranking across all Mandates with 2 or more peer... More than 30 days ago
-
CALL CENTRE MANAGER TBD Durban, Kwazulu Natal, South Africa Implement training programs and provide ongoing coaching to ensure agents deliver exceptional customer service. Foster a positive, collaborative work environment that promotes team morale and employee... TBD 24 days ago
-
Contact Centre Manager Market Related RMS Staffing Solutions - Umhlanga, Kwazulu Natal, South Africa The Contact Centre Manager is responsible for creating a positive environment and culture with an engaged team aimed at excellent customer interactions, sales and revenue. Develop and implement sales strategies... Market Related 21 days ago
Top locations