10 Call Centre Manager Jobs in City of Johannesburg Metropolitan Municipality
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Call Centre Manager Dante Personnel - Sandton Minimum requirements: Matric Previous experience in Customer Service Minimum 3 years call centre experience Consultant: Mellissa Rambally - Dante Personnel Johannesburg R15 000 15 days ago
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Call Centre Manager Talent Evolution (Pty) Ltd - Johannesburg, Gauteng The Call Centre Manager will ensure the effective integration of services, staff performance, and the successful implementation of new processes and client contracts. Analyse market trends to assess the... 30 days ago
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Call Center Manager Business Capital Group - Johannesburg Implement a performance and consequence framework to address non-performers within Acceptable time frames. Manage agents who do not meet required performance standards through the internal improvement... More than 30 days ago
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Snr Manager Client Service Nedbank - Johannesburg, ZA Manage a team of call centre agents and team leaders across inbound, outbound, and collections functions Drive performance through coaching, mentoring, and structured development plans Address escalated... 8 days ago
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Data Analyst (Call Centre) Kontak Recruitment - Roodepoort, Gauteng This is a key role for someone with strong analytical skills, technical proficiency, and a practical understanding of collections or call centre environments. Experience with: Excalibur dialler systems... 8 days ago
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Team leader:Outbound sales (USA Campaign) Market Related Credit Solutions Services (CSS) - Randburg, Gauteng, South Africa The Team Leader is required to manage the performance of the individuals in his/her team through daily interactions, statistical analysis and call monitoring. This includes providing appropriate coaching... Market Related 15 days ago
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Data Analyst - Call Centre Debt Collection (JB5515) R15000 - R18000 per month Kontak Recruitment - Roodepoort, Gauteng, South Africa You'll be responsible for analysing debtor behaviour, monitoring agent performance, segmenting campaigns, and advising on strategy based on trends and risk. Your work will directly support improvements... R15000 - R18000 per month 8 days ago
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Senior Business Development Recruiter (Engineering & Manufacturing) Mercury Hampton Ltd - Johannesburg, Johannesburg 2113, South Africa Are you a recruitment professional with a hunter mentality? Do you thrive on building relationships and opening doors with new clients? We want you to lead our business development efforts in the UK and... 30000 - 35000 ZAR Per month More than 30 days ago
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Outbound sales-team leader Market Related Credit Solutions Services (CSS) - Randburg, Gauteng, South Africa The Team Leader is required to manage the performance of the individuals in his/her team through daily interactions, statistical analysis and call monitoring. This includes providing appropriate coaching... Market Related 27 days ago
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Dialler Manager Negotiable Credit Solutions Services (CSS) - Randburg, Gauteng, South Africa Adjust dialler settings (e.g., call ratios, drop rates, and dialling strategies) based on campaign needs. Work closely with sales and customer service managers to align dialler strategies with business... Negotiable 16 days ago
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