12 Call Centre Operation Manager Jobs
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Call Centre & Remote Support ManagerExpress Employment Professionals (Witbank)
nelspruit, Mpumalanga Analysing customer feedback to identify areas for improvement and implementing strategies to enhance customer experience. Providing ongoing training to support agents, keeping them updated on product knowledge... R17,500.00 - R25,000.00 per month More than 30 days ago -
Call Centre Co-ordinator – Parklands North Service Solutions - CapeTown Distribute incoming leads as required to achieve the best possible ROI. Manage and organise country sales trips for the Product Specialists 2 years experience in an operations, management, or co-ordinating... More than 30 days ago
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Team Leader - Client Engagement Cape Town, Western Cape, South Africa Drive performance excellence by developing service level strategies, monitor and manage individual and team performance targets, accomplishments, related incentives and team expense budget against set... 5 days ago
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Business Performance Manager – Call Centre Division Cape Town, Western Cape, South Africa performance of our network of Call Centre clients to ensure superior sales and earnings for Strive. Organize periodical performance meetings to report on progress with clients Recommend value-added activities... More than 30 days ago
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Customer Care Agent - Sales Operations Department - Field Sales Department - Gauteng Diplomat Distributors - Gauteng, Johannesburg, SA This role will be responsible to control and monitor the close out of customer complaints in an effective manner and to implement preventative measures not to repeat same errors: Raise awareness amongst... Not specified More than 30 days ago
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Call Centre Manager | Outbound Short Term Insurance | Johannesburg Johannesburg, Gauteng, South Africa The purpose of this role is to ensure staff are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational results Improve... 19 days ago
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Call Centre & Remote Support Manager - Nelspruit R17,500 - R25,000 CareerCare-SA - Nelspruit, Mpumalanga, South Africa Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. Resource planning Able to analyze data R17,500 - R25,000 3 days ago
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OPERATIONS MANAGER - DURBAN Market Related Careerbox - Umhlanga, Kwazulu Natal, South Africa Telecommunication international service provider.They provide the full spectrum of support from Customer Service to Technical Support to Sales and Retentions. 4-5 years' experience working at a management... Market Related 12 days ago
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Operations Manager - Insurance Call Centre - US Hours Cape Town Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make... 6 days ago
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Call / Contact Centre Manager (Banking) HR Innovation - Somerset West, Western Cape, South Africa Ensuring Team Meets Goals: Implement strategies to ensure that the Call Centre team consistently meets or exceeds performance goals. This may involve optimising workflows, providing additional training... R50,001 - R70,000 pm 16 days ago
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