Senior Customer Service Jobs in Lenasia

Golden Rule - Johannesburg

Analyse and report on key performance indicators (KPIs) including call handling time, first-call resolution, customer satisfaction (CSAT), Net Promoter Score (NPS), etc. Champion customer service excellence...

from: executiveplacements.com (+1 source) - 6 days ago

Business Capital Group - Johannesburg

Operational Management: Oversee daily call centre operations to ensure adherence to service level agreements (SLAs) and quality standards. Manage scheduling, staffing, and resource allocation to optimize...

from: jobplacements.com - More than 30 days ago

ISA Tech Recruitment - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa

Must pass the Fitness Evaluation No Criminal record

from: freerecruit.co.za - 4 days ago

Kazang Connect - Johannesburg, Gauteng

As an Operations Technical Support Agent, you’ll provide second-line technical support for our key products and services. You’ll assist internal staff and customers, troubleshoot and resolve issues, and...

from: compujobs.co.za - 9 days ago

Werkie - 2014 Johannesburg, South Africa

Die Junior Huur Konsultant sal uitsonderlike kliëntediens verseker, huurbedrywighede ondersteun en akkurate administratiewe funksies handhaaf. Sterk organisatoriese vaardighede, proaktiewe kliënte-ondersteuning...

from: simplify.hr - More than 30 days ago

Nashua (Pty) LTD - Woodmead, Woodmead, South Africa

Support the franchises by reviewing customer service performance metrics and outcomes, inclusive of service improvement plans if required. Develop and implement training programs to improve technical capability...

from: pnet.co.za - 2 days ago