Centre Operations Jobs in Johannesburg

Golden Rule - Johannesburg

Analyse and report on key performance indicators (KPIs) including call handling time, first-call resolution, customer satisfaction (CSAT), Net Promoter Score (NPS), etc. Champion customer service excellence...

from: executiveplacements.com (+1 source) - 4 days ago

Marvel Placement Consultants - Johannesburg

Please note that Marvel Placement Consultants adhere to the POPI Act (Act No. 4 of 2013: Protection of Personal Information Act, 2013). Section 9 of PoPI states that "Personal Information may only be processed...

from: executiveplacements.com - 18 days ago

Ergasia Placements - Johannesburg

Develop and implement dialler strategies to maximise contact rates and campaign performance.​ Monitor dialler performance, analyse data, and generate reports to inform decision-making.​ Train and support... 35000 Monthly

from: jobplacements.com - More than 30 days ago

Staff Unlimited Recruitment Pty Ltd T/A MPC Recruitment Group EC - Johannesburg

If you meet the above criteria, we invite you to apply directly to the advertisement. Should you not hear back from us within 2 weeks of application, kindly consider your application as unsuccessful Create...

from: executiveplacements.com - 22 days ago

Business Capital Group - Johannesburg

Operational Management: Oversee daily call centre operations to ensure adherence to service level agreements (SLAs) and quality standards. Manage scheduling, staffing, and resource allocation to optimize...

from: jobplacements.com - More than 30 days ago

FACT - Johannesburg

Oversee daily maintenance, operations, and technical support of critical infrastructure including HVAC, UPS, generators, and DC plant systems. Coordinate with internal departments, vendors, and stakeholders...

from: executiveplacements.com (+1 source) - 23 days ago

PartnerUp (Pty) Ltd - Johannesburg

Problem solving of broad and complex issues , involving more than one area of the business. Solutions will ofen be arrived at through the stewardship of a project team, involve significant financial risk...

from: jobplacements.com - More than 30 days ago

Tower Group - Johannesburg

The Data Centre Project Manager will be responsible for planning, executing, and overseeing projects related to data centre infrastructure, construction, expansion, upgrades, and migrations. They will...

from: executiveplacements.com - More than 30 days ago

Tower Group - Johannesburg

Directing People; Exploring Possibilities; Generating Ideas; Interacting with People; Making Decisions, Developing Expertise, Providing Insights, Producing Output, Upholding Standards. Problem Solving

from: executiveplacements.com - More than 30 days ago

Kazang Connect - Johannesburg, Gauteng

We are seeking a dynamic and results-driven Contact Centre Team Leader to oversee the daily operations of our Contact Centre team. Collaborate with the 2IC team to manage queue activity and inbound call...

from: compujobs.co.za - 7 days ago