Call Centre Manager Jobs in Durban

Network Recruitment - Durban

Responsibility for capacity plans, FTE plans, attrition analysis and recruitment numbers Liaise with operational and support teams to ensure effective account sizing Proven experience with designing and... 500000 Annually

from: jobplacements.com - 5 days ago

Network Recruitment - Durban

Proven experience with designing and implementing resource models and strategies Experience with forecasting and scheduling for complex operations Performance analysis and reporting SOP improvement initiatives... 300000 Annually

from: jobplacements.com - 5 days ago

Durban, eThekwini Metropolitan Municipality, KwaZulu-Natal, 4057, South Africa

Minimum 4 years operations management experience, with at least 2 years in a senior managerial position within a Call Centre Understanding of Call Centre industry Exceptional leadership skills

from: freerecruit.co.za - 10 days ago

Business Capital Group - Durban North

Implement performance and consequence frameworks to address underperformance 10-12 years in collections or financial services Regular client interaction and reporting on operational performance Proficient...

from: jobplacements.com - More than 30 days ago

Business Capital Group - Durban

Knowledge and understanding of the following legislation: Protection of Personal Information Act, and Magistrates Court Act. Attain a minimum of 1st or 2nd ranking across all Mandates with 2 or more peer...

from: executiveplacements.com - More than 30 days ago

Durban, Kwazulu Natal, South Africa

Implement training programs and provide ongoing coaching to ensure agents deliver exceptional customer service. Foster a positive, collaborative work environment that promotes team morale and employee... TBD

from: pnet.co.za - 25 days ago

RMS Staffing Solutions - Umhlanga, Kwazulu Natal, South Africa

The Contact Centre Manager is responsible for creating a positive environment and culture with an engaged team aimed at excellent customer interactions, sales and revenue. Develop and implement sales strategies... Market Related

from: pnet.co.za - 22 days ago