Customer Service Jobs in Randburg

iSON Xperiences - Randburg, West Johannesburg, ZA (+1 location)

Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and articulately. Ensure that progress of every query logged is monitor  KNOWLEDGE... Negotiable

from: adzuna.co.za (+2 sources) - 20 days ago

iSON Xperiences - Randburg, West Johannesburg, ZA (+1 location)

It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Familiarize oneself with products and procedures. Be... Negotiable

from: adzuna.co.za (+1 source) - 5 days ago

iSON Xperiences - Randburg

Ensure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT). Quality management/improvement through call evaluations for each agent weekly Develop, contribute...

from: jobplacements.com (+1 source) - More than 30 days ago

iSON Xperiences - Randburg

Must be able to present benefits/opportunities of the sales or service in an effective manner. Exercise appropriate soft skills when dealing with difficult customers. Main Responsibilities will include...

from: executiveplacements.com - More than 30 days ago

iSON Xperiences - Randburg

Process  FTTH customer  service and technical service enquiries through inbound calls and provide end to end service Exercise appropriate soft skills when dealing with difficult customers IT trouble...

from: jobplacements.com (+1 source) - More than 30 days ago

TalentCru - Randburg

Strong communication and interpersonal skills, with the ability to interact effectively with both internal teams and external clients. Ensure adherence to safety protocols and quality standards in all...

from: executiveplacements.com (+1 source) - More than 30 days ago

IOCO - Randburg

Ensure that all calls are logged within the ITSM tool as per the required operational processes. Ensure adherence to respective client-specific Operational Manuals. 1-2 Years’ experience in First call...

from: executiveplacements.com - More than 30 days ago

iSON Xperiences - Randburg

Build rapport with the client, and ensure every experience is exceptional Immediately address any challenges the agents might face which may impact productivity Create and submit the necessary reporting...

from: jobplacements.com - More than 30 days ago

iSON Xperiences - Randburg

Escalating faults that cannot be concluded on first contact. Listening attentively to customer queries. Fluency in English and/or Zulu and Sotho Be professional and polite always. Perform any ad hoc tasks...

from: jobplacements.com - More than 30 days ago

IOCO - Randburg

Ensure that all calls are logged within ITSM tool as per the required operational processes. Ensure adherence to respective client specific Operational Manuals. 1-2 Years’ experience in First call resolution...

from: executiveplacements.com - More than 30 days ago