Customer Service Team Leader Jobs

Call Centre Staffing - Cape Town

Provide training and support to team members in complaints handling and customer service skills Contribute to a positive team culture and motivate staff towards achieving performance targets. Complaint...

from: executiveplacements.com - 21 days ago

WMS Secure - Johannesburg

Client Support: Provide exceptional service to Premium customers with the aim of ensuring first contact resolution and maintaining high satisfaction levels. Support Service Recovery: Help with any overflow...

from: jobplacements.com - 9 days ago

DMC - Brackenfell, Cape Town Ward 7, City of Cape Town, Western Cape, 7560, South Africa

More than 5 years experience in the retail customer service environment e.g (FMCG, Retailers, etc) More than 5 years experience as a Call Centre Team Leader with a minimum of 5 -7 team members Demonstrated...

from: freerecruit.co.za - 8 days ago

Mirna Butler Recruitment - Bloemfontein

Analyze and capture call centre data using Excel, creating reports for upper management to support business performance and strategic decisions Manage bookings of patients and customer appointments, ensuring...

from: jobplacements.com - 13 days ago

Tower Group - Cato Ridge

To development and maintain of Standard Operating Procedures (SOP’s) and other documentation to ensure uniformity across teams and processes. Build and maintain strong relationships with all sales, business...

from: executiveplacements.com - 13 days ago

TalentLink - Cape Town

Supervise, guide, and motivate a team of customer service agents to achieve exceptional performance. Diploma or higher qualification in Business Administration, Contact Centre Management, or related field...

from: executiveplacements.com - 15 days ago

SupportYourApp - Johannesburg, Gauteng

*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of...

from: workable.com - 2 days ago

Lesaka Technologies - 5601 King William's Town, South Africa (+1 location)

Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers. The relationships I establish help customers to feel valued and appreciated and reflect...

from: simplify.hr - 7 days ago

Time Personnel - Paarl, Western Cape

Monitor and report daily call statistics to track individual and team performance, identify productivity trends, and address areas of concern promptly Proven experience in customer relations or client...

from: compujobs.co.za - 2 days ago

Call Centre Staffing - Cape Town

Lead and manage a remote team including 2 Team Leaders and over 20 customer service agents. Handle high-level customer escalations with professionalism and speed. Oversee daily operations, ensuring KPIs... R30 000 Monthly

from: jobplacements.com - More than 30 days ago