Call Centre Manager Jobs in City of Johannesburg Metropolitan Municipality

Business Capital Group - Johannesburg

Implement a performance and consequence framework to address non-performers within Acceptable time frames. Manage agents who do not meet required performance standards through the internal improvement...

from: jobplacements.com - 8 days ago

Lesaka Technologies - 2196 Sandton, South Africa

To keep up to date with current Call Centre trends, implementing controls and improve actions when and where appropriate with the call centre To continuously review and improve the call centre processes...

from: simplify.hr - 9 days ago

Objective Personnel - Sandton

Working in collaboration with the Administration Manager and Technical Administration Supervisor to resolve service desk problems and improving processes to increase service desk productivity and overall... 42 000 Monthly

from: jobplacements.com (+2 sources) - 12 days ago

Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa

Customer based & departmental recourses &, both on-site and remotely Manage the data integrity of the call system Thorough Knowledge of MS Office Package Excellent customer relations skills 3 -5 years...

from: freerecruit.co.za - 13 days ago

Business Capital Group - Johannesburg

Operational Management: Oversee daily call centre operations to ensure adherence to service level agreements (SLAs) and quality standards. Manage scheduling, staffing, and resource allocation to optimize...

from: jobplacements.com - More than 30 days ago

Ergasia Placements - Johannesburg

Develop and implement dialler strategies to maximise contact rates and campaign performance.​ Monitor dialler performance, analyse data, and generate reports to inform decision-making.​ Train and support... 35000 Monthly

from: jobplacements.com - More than 30 days ago

FreeRecruit - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa

Team orientation with a commitment to team goals, targets and objectives Ability to apply judgment and tact when providing explanations Manage all telephonic queries in a professional and efficient manner...

from: freerecruit.co.za - 12 days ago

Cartrack Pty Ltd - Rosebank, Rosebank, South Africa

Always promoting a good working relationship with colleagues and working towards and maintaining good working relationships with other departments Ensuring that leads are effectively managed and maintained...

from: pnet.co.za - 22 days ago

ISTA Personnel Solutions - Johannesburg, Gauteng

I STA Personnel Solutions South Africa - we are a global BPO call centre company, currently searching for a experienced and strong Client Account Manager , to join our rapidly expanding team. The Client...

from: workable.com - More than 30 days ago

Dames Appointments - Sandton, Gauteng, South Africa

Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new... R48 000

from: pnet.co.za - 9 days ago