Contact Centre Manager Jobs in Cape Town

Cape Town, Western Cape, South Africa

Management of the service transition function within region providing support helping to manage change and ensure that any modifications or transitions into the live operational environment whether that...

from: jobleads.co.za - 9 days ago

Banxso - De Waterkant, Western Cape

Team Leadership: Lead, motivate, and mentor a team of customer support agents and team leaders by setting performance goals, conducing regular performance reviews ensuring that all team members meet and... 480,000 - 540,000

from: workable.com - 26 days ago

HR Innovation - Somerset West, Western Cape, South Africa

Stakeholder Communication: Liaising with internal stakeholders such as branch managers, department heads, and senior management to understand their needs and priorities. Collaborating cross-functionally... R50,001 - R70,000 pm

from: careerjunction.co.za - 3 days ago

Cape Town

You are customer & client facing & strive to deliver excellent customer experience You drive continuous improvement experiments through your team & harvest ideas You manage costs & profitability through...

from: justthejob.co.za - 26 days ago

Cape Town

If fashion retail excites you, along with a fast-paced and innovative environment, then this position may well be for you. We are looking for an IT-passionate and customer service-focused individual to...

from: justthejob.co.za - 29 days ago

Ad Talent Africa - Cape Town, Western Cape

- Facilitate effective communication between team and management to ensure the best possible responses and complaint handling procedures are achieved - Monitor and ensure service level, productivity and... 0

from: jobmail.co.za - More than 30 days ago

Telebest - Cape Town, Western Cape

Demonstrable knowledge of customer services practices within the FMCG, retail sector, understanding of quality assurance, performance evaluation and performance improvement interventions - essential. Relevant... 0

from: jobmail.co.za - More than 30 days ago