Centre Operations Jobs in Cape Town

EQ Plus - Cape Town

Familiarity with ITIL Framework, including Incident Management, Problem Management, Change Management, and Service Management within call centre environments Business Value Creation - Responsible for identifying...

from: executiveplacements.com (+2 sources) - 10 days ago

PBT Group - Cape Town

* In order to comply with the POPI Act, for future career opportunities, we require your permission to maintain your personal details on our database. By completing and returning this form you give PBT...

from: executiveplacements.com - 14 days ago

Lewis Group - Cape Town

Ensure fair treatment of customers, central to our culture and identify opportunities to improve product and service offerings, ensuring effective and professional service delivery, Outbound insurance...

from: jobplacements.com - More than 30 days ago

Lewis Group - Cape Town

Continuously train, coach, and guide call centre agents in the financial products on offer by the Company, to ensure the appropriate rendering of intermediary services and compliance with the requirements...

from: jobplacements.com - More than 30 days ago

Lesaka Technologies - 7441 Cape Town, South Africa

Ensure that the CX teams are up to speed on all new products, innovation, changes or issues the business is experiencing so that customers can we serviced optimally. The Customer Experience Manager will...

from: simplify.hr (+1 source) - 8 days ago

O'Brien Recruitment - Cape Town

2–3 years’ experience in the HVAC/refrigeration industry (field experience) Minimum 1 year in a customer service or administrative role Strong team player and ability to collaborate across departments Handle...

from: jobplacements.com - More than 30 days ago

Tower Group - Cape Town

This role requires strong leadership, technical expertise, and excellent customer relationship skills to ensure seamless service delivery, efficient incident management, and compliance with service level...

from: jobplacements.com - More than 30 days ago

Foundever® - Cape Town, Sout, ZA

At Foundever, you will find out contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Your working life is how...

from: Foundever® - 10 days ago

Pure Placements - Cape Town

Respond to and resolve incidents detected by our Network Operations Centre’s monitoring tools, while supporting 1st line incidents and requests on Windows 10 and 11. Work closely with peers and communicate...

from: jobplacements.com - More than 30 days ago

The Foschini Group - Parow East, South Africa, South Africa

Our contact centres play a vital role in the success of our business. They are often the first point of contact for our customers. Our team members who work in this department are highly skilled and motivated...

from: pnet.co.za (+1 source) - 13 days ago