Call Centre Operations Manager Jobs

Business Capital Group - Johannesburg

Operational Management: Oversee daily call centre operations to ensure adherence to service level agreements (SLAs) and quality standards. Manage scheduling, staffing, and resource allocation to optimize...

from: jobplacements.com - More than 30 days ago

HR Genie - City of Cape Town

Enforce all company policies to ensure adherence and follow prescribed human resources processes and procedures to identify and rectify all non-adherence and initiate disciplinary actions where necessary... R30k - 60k per month

from: executiveplacements.com - More than 30 days ago

Business Capital Group - Durban North (+1 location)

This role offers a leadership opportunity to drive success through effective team management, performance monitoring, and achieving operational goals. Achieve collections and financial targets while optimizing...

from: jobplacements.com - More than 30 days ago

Ergasia Placements - Johannesburg

Develop and implement dialler strategies to maximise contact rates and campaign performance.​ Monitor dialler performance, analyse data, and generate reports to inform decision-making.​ Train and support... 35000 Monthly

from: jobplacements.com - More than 30 days ago

Postbank Ltd - Free State, ZA

Manage the performance of a team of Inbound call centre agents. This position is reporting to Manager: Inbound Call Centre. Ensure remedial and disciplinary actions are taken where needed and in line with... Not specified

from: mrjobs.co.za - 8 days ago

Durban, eThekwini Metropolitan Municipality, KwaZulu-Natal, 4057, South Africa (+1 location)

Salary depending on previous experience and skills REQUIREMENTS:

from: freerecruit.co.za - 10 days ago

AfroCentric Group - Gauteng, ZA

Identifies opportunities and proposes new methods of improving existing operations with focus on bottom-line results. Fosters the search for new approaches for conducting business in an environment which... Not specified

from: mrjobs.co.za - 24 days ago

HC Recruit (Pty) Ltd - Midrand, Johannesburg Metropolitan, South Africa (+1 location)

IMPORTANT - Only shortlisted candidates meeting the above criteria will be considered. If you do not hear from us within two weeks of applying, please consider yourself unsuccessful. DBN000041 – Helpdesk...

from: pnet.co.za (+1 source) - 2 days ago

RMS Staffing Solutions - Umhlanga, Kwazulu Natal, South Africa

Lead, mentor, and motivate a team of contact centre supervisors and sales agents to achieve sales targets and provide exceptional customer service Lead, mentor, and motivate a team of contact centre supervisors... Market Related

from: pnet.co.za - 22 days ago

Durban, Kwazulu Natal, South Africa

As a Call Centre Manager, you will oversee the daily operations of our call centre, ensuring efficient service delivery while maintaining high customer satisfaction. You will lead a team of call centre... TBD

from: pnet.co.za - 25 days ago