Call Center Quality Assurance Jobs

Recruitment Dynamix (Pty) Ltd - Johannesburg

The QA will monitor outbound and inbound calls and email responses to assess associates' demeanor, technical accuracy, customer service and sales performance, and conformity to company policies and procedures... R12 500 (R6 500 basic + commission)

from: jobplacements.com - 8 days ago

Unique Personnel - Gauteng, ZA

Monitor and review inbound and outbound call recordings to assess service quality, accuracy, tone, and adherence to protocol. Identify patterns, gaps, and training needs based on call audits and client... Not specified

from: mrjobs.co.za - 22 days ago

ISTA Personnel Solutions - Johannesburg, Gauteng

Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line...

from: workable.com - More than 30 days ago