Call Center Customer Service Jobs

Phakisa Holdings - Johannesburg (+1 location)

Outbound Call Centre Agent: Makes outgoing calls to customers and clients to confirm delivery details, follow up on service feedback, promote logistics solutions, and provide proactive support. Focuses...

from: jobplacements.com (+1 source) - 4 days ago

Jordan HR - Johannesburg (+1 location)

-Completion of secondary education preferred (e.g., high school diploma or equivalent). Additional college coursework or relevant certifications in customer service or communication are a plus but not...

from: jobplacements.com (+3 sources) - 16 days ago

ikeja - Midrand, Gauteng

Achieve Key Performance Indicators (KIPs) related to the number of chats per shift, the number of calls handled and adherence to service standards and quality expectations. If you are detail-oriented,...

from: workable.com - 4 days ago

Jordan HR - Johannesburg

Familiarity with CRM systems (e.g., Salesforce, Zendesk) and contact management platforms. Quality & Improvement: Audit tickets and moderation actions, spotting patterns to improve processes and maintain...

from: jobplacements.com (+1 source) - 16 days ago

ABC Worldwide - Cape Town

- Respond to inbound customer inquiries regarding healthcare insurance - Maintain accurate records of interactions and resolutions - Must reside within a 35km radius of Foreshore, Cape Town - Minimum 12...

from: jobplacements.com - More than 30 days ago

Dash BPO South Africa (Pty) Ltd - Cape Town

To succeed as a call center supervisor, you should be focused on helping your team build necessary skills and knowledge so they can better support customers. You should be supportive, communicative, and...

from: executiveplacements.com - More than 30 days ago

Talent Scout Recruitment - Port Elizabeth

Customer Needs: Identifying customer needs and tailoring solutions to meet those needs, often involving upselling or cross-selling. Product Knowledge: Developing a strong understanding of the company's...

from: jobplacements.com - More than 30 days ago

Dash BPO South Africa (Pty) Ltd - Cape Town

The Customer Service Representative (CSR) serves as a key link to enhance the patient experience by ? Coordinate all physician schedules in an orderly fashion to ensure all appointments flow smoothly ...

from: jobplacements.com - More than 30 days ago

ITRS - Gauteng, South Africa (+1 location)

Our international client have vacancies for remote call center agents. As well as their many great staff benefits, they have a genuine company culture which is reflected in everything they do. Getting...

from: freerecruit.co.za - 4 days ago

ZA Recruitment Group - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa

Must be dynamic, confident, very clear, and well-spoken as well as target and results-driven, Must be able to handle pressure and be able to communicate to people on any level. Must be organised and efficient...

from: freerecruit.co.za - 17 days ago