Quality Assurance Call Centre Jobs

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Call Centre Team Leader  

Ubuzwe Talent Solutions - Cape Town

Coaches the team in order to ensure quality of delivery that meets the appropriate standard within sales capability, cross selling and providing a high quality customer experience. Measures and manages... Quality Assurance Call Centre Work careers ...

from: pnet.co.za - 3 days ago

Call Centre Coach and Quality Assurance Officer  

APMC - Johannesburg North

Mentoring newly hired agents to ensure a smooth transition into the operational environment Observing performance and providing the necessary training Get in touch if you’d like to see the full job description... Quality Assurance Call Centre careers...

from: pnet.co.za - 20 days ago

Senior Call Centre Manager  


Manage and direct call centre customer complaints and handle the most complicated customer inquiries or complaints by following policies and procedures Direct and coordinate organisation's financial and... call center quality assurance... R60 000 - R70 000 Per Month

from: careers24.com - 3 days ago

Customer Call Centre Manager  

TurNel Recruitment - Cape Town City

·Determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies...

from: pnet.co.za - 16 days ago

District Service Assurance Specialist  

Talent Ahead (Pty) Ltd - Edenvale

Use established processes and tools to analyse and report defined district performance results. These may relate to Service Assurance/Quality and Process Improvement programs and District driven operational...

from: pnet.co.za - 10 days ago

Call Centre Administrator  

Watershed Consulting - Johannesburg

Will be responsible for the following: - supporting the Quality Assurance function in the call centre by assiting in training and control. - writing sales scripts to assist sales staff.

from: jobplacements.com - 13 days ago

Call Centre Jobs Available In Durban  


Our Client ,a leading and well established BPO and debt collection firm is expanding their operation from Gauteng to Kwazulu Natal. Written Communication Skills and Numeracy Skills VVM is Offering Quality...

from: pnet.co.za - 20 days ago

Trainer - Call Cnetre  

WNS Global Services SA (Pty) Ltd - Claremont, Western Cape

registers, back-to-works, absence management discussions, documenting learner assessments, needs analysis assessments, raising ISP requests for system requirements etc. Coaching and monitoring learners...

from: careerjunction.co.za - 12 days ago

Call Center Team Leader  

Spencer Rogers Recruitment Consultants - Somerset West

A good understanding of the market dynamics in the respective sector Developing and maintaining customer relationships Keeping to targets and managing KPI’s R10 000 - R12 000 Per Month

from: careers24.com - 13 days ago

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Quality Assurance Consultants - Sandton  

KLB Recruitment - Johannesburg

Some duties will be: Listen to calls and evaluate them; Coaching and mentoring sales consultants to ensure weekly targets are met; Ensure quality of calls by Sales Consultants meet company policy and procedure... R16 000 basic per month + incentives

from: jobplacements.com - More than 30 days ago

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Some Valuable Facts about Quality assurance call centre jobs

There is a vast majority of our users (20%), in the Customer Service sector that are searching for jobs as Quality assurance call centre. Be the first to apply for the job that interests you!

Location is an important factor in your decision, right? That’s why you would need to know that Johannesburg is the place, displaying the 33% of all job offers. Another important place is Sandton where you can apply to a total of 5 jobs and finally, another alternative is the population of Midrand where there are 4 job opportunities.

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