Quality Assurance Call Centre Jobs

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Foreign Language Quality Assurance Agent - Contact Centre  

Careerbox - 02 Park Lane,Umhlanga, Liberty Building, 4001

South African citizen or have a work permit allowing you to work in South Africa Conduct QA call evaluations per call centre agent After 1year of service the company will contribute 100% to the medical aid scheme for the main member only. Observe call...

from: pnet.co.za - 9 days ago

Quality Assurance Officer  

Compuscan IT - Cape Winelands (+1 location)

Compuscan, a registered credit bureau that is based in Stellenbosch, Compile daily and monthly reports Permanent...

from: careers24.com - 24 days ago


Adele Wint & Associates - Umhlanga

Ensure that all sales agents are acting with integrity and honesty at all times in the best interests of the client and company. Provide on-going feedback to improve sales and sales standards Keep records of all assessment sheets and recordings listened...

from: pnet.co.za - 17 days ago

Quality Analyst - Contact Centres  

Only The Best (Pty) Ltd - Randburg (H/O) - Johannesburg

Our client, a highly reputable business process outsourcer, is currently sourcing a Quality Assurer to monitor and evaluate Consultant’s calls and provide coaching on an ad hoc basis in order to ensure a high and consistent standard of performance. Minimum...

from: pnet.co.za - 19 days ago

Quality Assessor  

Blackbird Group PTY (Ltd) - Cape Town Northern Suburbs

Give input into training programs for Call Centre Consultants via the compliance manager. Observe telephone behaviour whilst receiving calls. Contract...

from: careers24.com - More than 30 days ago

Quality Assessor  

Avon Justine (Pty) Ltd - Gallo Manor

Purpose: To implement the Quality Assurance process in line with the Call Centre Standards of South Africa. To monitor the verbal and written quality of calls and emails generated by the contact centre. To report results and identify training needs to...

from: pnet.co.za - 6 days ago

Assistant Channel Manager - Insurance  

Vitae People (PTY) Ltd - Johannesburg CBD

Manage the entire sales value chain including leads, sales, uploads, call centre billing up to customer fulfilment as well as managing the variations and discrepancies within the sales value chain. Manage the relationships with all outsourced sales call... Permanent...

from: careers24.com (+1 source) - 4 days ago

Quality Assurance & Compliance Manager  

Ideal Candidates - Johannesburg

Product and services delivery and administration in accordance with company guidelines, rules and standards. Previous call centre sales, or customer service experience within the financial services industry preferably insurance. To investigate customer... Permanent... R360 000 - R420 000

from: jobplacements.com - More than 30 days ago

EE Assistant Channel Manager (A Leading Insurance Client)  

Harp Personnel - Johannesburg Metro, South Africa

Manage the entire sales value chain including leads, sales, uploads, call centre billing up to customer fulfilment as well as managing the variations and discrepancies within the sales value chain. Communicating with all campaign stakeholders on all aspects... Contract...

from: careerjunction.co.za - 4 days ago

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Call Centre Support Technician (Copy)  

Clear Leaf Consulting - Midrand

· Conduct a needs assessment to identify, prioritize and resolve customer's request in accordance to the company's business rules to reduce churn. · Maintaining the highest level of professionalism while interacting with customers in such a manner that...

from: pnet.co.za - More than 30 days ago

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