Quality Assurance Call Centre Jobs

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Call Centre Quality Assurer / Trainer  

Tower Group (Pty) Ltd. - Cape Town

Live Help / Live Chat experience The person would be responsible for: Training CS Reps and quality assurance Available Immediately Quality Assurance Experience Training Experience Quality Assurance Call Centre careers... 16000 - 17000 Monthly

from: pnet.co.za - 19 days ago

EE Call Centre Operations Manager  

Recru-it - JHB - Southern Suburbs, South Africa (+1 location)

Managing continuous improvement activities to optimise the telesales environment (Internal Process) Overseeing business and process improvements initiatives by aligning the business processes to the organisational objectives and proposing changes or enhancements... Quality Assurance Call Centre Trainer... Permanent...

from: careerjunction.co.za (+1 source) - 14 days ago

Quality Assessor  

Blackbird Group PTY (Ltd) - Cape Town Northern Suburbs

Give input into training programs for Call Centre Consultants via the compliance manager. Observe telephone behaviour whilst receiving calls. Quality Assurance Consultant Call Centre... Contract...

from: careers24.com - 18 days ago

Outbound Call Centre Agent  

Vogue HR. Services - Midrand

communications, policies and procedures are adhered to. adhere to all Call Centre business processes. on all product information and kept up to date. of campaigns and generate reports. responsible for the defrauded amount lost by a customer. Comply Identifying... Quality Assurance Agent Consultant Call Centre... Permanent... R102 000 Per Year

from: careers24.com (+1 source) - More than 30 days ago

Quality Assessor  

Blackbird Group - Cape Town North

Duties:· Conduct Quality Assurance Call Evaluations per Call Centre Consultant· Listen to specific calls received by Call Centre Consultants and Team

from: pnet.co.za - 18 days ago

Quality Assurance Consultants - Sandton  

KLB Recruitment - Johannesburg

Some duties will be: Listen to calls and evaluate them; Coaching and mentoring sales consultants to ensure weekly targets are met; Ensure quality of calls by Sales Consultants meet company policy and procedure in terms of legality and professionalism... Permanent... R13 000 per month + incentives up to R7 000 p/m + benefits + Gautrain Reimbursement

from: jobplacements.com - More than 30 days ago

Call Centre Team Leader / Supervisor  

Winds Of Change Personnel - Randburg, GP (+1 location)

o Any unauthorized leave taken by your Team is addressed in the appropriate time frame within the scope of NDS’s Leave Policy as contained in the DISCIPLINARY CODE AND GRIEVANCE PROCEDURE (You are expected to be well versed with this procedure document)... R10000

from: postjobfree.com (+1 source) - 17 days ago

Manager Contact Centre (Mutual & Federal)  

Mutual & Federal Insurance Company Limited - Johannesburg Metro, South Africa

Effectively manage staff to ensure they deliver the required customer experience to maximise their potential and the profitability of M&F. Translate strategy into relevant service standards and processes, setting, communicating and measuring the corresponding... Permanent...

from: careerjunction.co.za - More than 30 days ago

Recruitment Training Specialist - Resourcing  

Kelly - Parow, South Africa

You will be working towards targets that relate to the number of candidates you successfully place Keeping up to date with recruitment trends and challenges Attract candidates and build relationships Briefing candidates and keeping payroll updated on... Permanent...

from: careerjunction.co.za - 7 days ago

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Customer Processing Team Leader - Homechoice  

HomeChoice (Pty) Ltd - Cape Town Southern Suburbs

Foster an environment that encourages and rewards innovation and challenges current methodologies, with a view to improve operational efficiencies across the business Identify and manage behavior in line with prescribed legislation and Company policies... Permanent...

from: careers24.com - 7 days ago

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