Incident Management Jobs in Western Cape

Job Crystal - Cape Town, WC, South Africa

Respond to and resolve client escalations via WhatsApp, Telegram, email, phone, and ticketing systems. Provide on-site technical support where necessary (own transport and valid driver's license advantageous)...

from: pnet.co.za - 20 days ago

K2 RECRUIT - Cape Town, Western Cape, South Africa

Respond to escalations via WhatsApp, Telegram, email, phone, and ticketing systems Coordinate with infrastructure providers: DFA, Vumatel, MetroFibre, Frogfoot, etc. Immediate triage of outages and degraded... R20 000 per month

from: pnet.co.za - 20 days ago

Network IT - Cape Town: Northern Suburbs, Cape Town North, South Africa

Strong knowledge of system monitoring, escalation workflows, and incident management. Technical understanding of networks, servers, firewalls, and access control. 1–2 years in a supervisory or team lead...

from: pnet.co.za - 22 days ago

Job Crystal - Cape Town, WC, South Africa

Continuously upskill and remain knowledgeable on the latest trends, tools, and services within our product stack to ensure we offer cutting-edge solutions. Implement and monitor robust cybersecurity policies...

from: pnet.co.za - 22 days ago

The Foschini Group - Parow East, South Africa, South Africa

Conduct real-time monitoring, incident logging, and product support, managing background jobs (e.g., creating jobs for automated store processes and verifying system parameters). Constantly communicates...

from: pnet.co.za - 24 days ago

Capital H Staffing - Stellenbosch, South Africa, Stellenbosch, South Africa

Documenting system configurations, procedures and troubleshooting steps for knowledge sharing and future reference develop according to specifications, user requirements, and best practices. In keeping... From 0 to 0 (Ctc) - Monthly

from: pnet.co.za (+1 source) - 26 days ago

Zeal HR - Cape Town, Western Cape, South Africa

Exciting opportunity to join our Client in the information technology industry for an onsite IT Systems Engineer (T2), based in Cape Town. Compliance with customer rules, processes and procedures while... Market Related

from: pnet.co.za - More than 30 days ago

Zeal HR - Cape Town, Western Cape, South Africa

Lead and mentor junior engineers, fostering a culture of continuous learning: Provide effective leadership and mentorship to T1 and T2 engineers by coaching, sharing knowledge, and fostering a collaborative... Market Related

from: pnet.co.za - More than 30 days ago

Craven Cottage CC - Western Cape

Maintain accurate logs and records of incidents, near-misses, and safety concerns, ensuring prompt corrective and preventive actions (CAPA). Investigate guest, contractor, and staff incidents thoroughly...

from: jobmail.co.za - 13 days ago

The Foschini Group - Cape Town, Western Cape, South Africa

Service Management Processes Knowledge of ITIL-based service management practices, including incident, change, and configuration management, with a focus on improving service delivery and operational efficiency... Undisclosed

from: careerjunction.co.za - 8 days ago