Management Services Jobs in Muizenberg

Hire Resolve - 6665 Cape Town, South Africa

Monitoring customer communication channels and inboxes related to operational compliance to ensure service level agreements (SLAs) are met and the user experience is smooth. Suggesting modifications or...

from: simplify.hr - More than 30 days ago

Outside Capital - Cape Town, Western Cape, South Africa

Technology & Automation: Champion the adoption of advanced WFM technologies (e.g., NICE IEX, Verint, Genesys WFM, or similar) and drive process automation to foster analytics-led decision-making and continuous...

from: pnet.co.za - 7 days ago

Hire Resolve - 7550 Cape Town, South Africa

Analyse customer accounts from a Safer Gambling and Anti-Financial Crime perspective, based on internal reports or Player Success interactions Uphold and contribute to the development of internal policies...

from: simplify.hr - More than 30 days ago

iLaunch (Pty) Ltd - Cape Town, South Africa

Lead cross-functional teams across business, technology, and risk functions to achieve project objectives. Strong track record delivering projects in highly regulated environments (insurance, banking,...

from: pnet.co.za - 21 days ago

Outside Capital - Cape Town, Western Cape, South Africa

Quality Assurance & Continuous Improvement: Conduct regular quality audits of customer interactions, providing constructive feedback and coaching to enhance agent skills in tonality, empathy, and process...

from: pnet.co.za - 7 days ago

iLaunch (Pty) Ltd - Cape Town, South Africa

Use of project management methodologies like AGILE and Waterfall. Management and administration of IT and Finance projects Experience in the mainframe Modernisation program Team leadership and meeting...

from: pnet.co.za - 7 days ago

4C Recruitment Services - Cape Town City Centre, Western Cape, South Africa

Are you a results-driven leader with a strong background in debt collections and a passion for developing high-performing teams? Collaborate with leadership to improve processes and enhance recovery strategies...

from: pnet.co.za - 7 days ago

Capita South Africa - Cape Town, Cape Town, South Africa

Collaborate with IT, data science, and operations teams to deploy AI/ML solutions such as chatbots, predictive analytics, and intelligent automation (RPA). 3+ years of experience in transformation, operations...

from: pnet.co.za - 9 days ago

Woodstock, Western Cape, South Africa

Manage a call centre-style customer service team handling inbound calls from direct customers and retailers, as well as a high-volume administrative email inbox Join the Team as a Customer Service Manager... R45 000.00 to R55 000.00 CtC Per Month

from: pnet.co.za - 10 days ago

Capital H Staffing - Kuils River, South Africa, Kuilsrivier, South Africa

Ensure accurate and timely delivery of short- and long-term forecasting and capacity planning for voice, chat, email and back-office processes. Participate in reviews and presentations to demonstrate WFM... From 0 to 0 (Ctc) - Monthly

from: pnet.co.za - 11 days ago