Introduce and maintain the most efficient check-in/out procedures on Opera & WhatsApp. […]
Ensure guests are greeted, and checked in to allocated rooms promptly and courteously via WhatsApp
Ensure credit control procedures are strictly adhered to […]
Ensure that inspection is conducted prior to the arrivals of guests […]
To ensure effective liaison between reservations and front office staff with other departments
Ensure accurate and timeous submission of all reports and administrative work […]
Readily available at all times to deal with problems or complaints in person and on WhatsApp […]
Monitor...