Overseeing user helpdesk and ticketing systems, improving user satisfaction
Managing cybersecurity risks, policies, and compliance (e.g., POPI Act) […]
Leading hardware and software maintenance, ensuring up-to-date systems
Driving IT projects, from scoping to implementation, with a focus on business process automation
Managing IT department operations, including staff, vendors, and budgets
The role offers exposure to impactful projects, such as optimizing VM environments and enhancing network uptime, while working with a collaborative team under the Group CIO. The company fosters a culture of accountability...