Designs, implements, and maintains major and minor workflow processes and components for clients, including automated workflow processes, ensuring effective integration with various systems.
Facilitates process evaluation workshops and customer journey mapping with stakeholders when implementing new or improving existing processes.
Provides onsite training and documentation to support training and implementation of new solutions.
Ensures that new and updated processes are evaluated from a business perspective and that common business logic is considered in process design.
Creates solutions in a...