Contract retention through maintaining excellent service standards, identifying, and mitigating the risk of cancellation and building strong client relationships with key client contacts. […]
When checking trolleys ensure they are workable and that any broken trolleys are repaired and serviced when required.
Ensure that training is scheduled for all staff in your portfolio to equip and empower them to perform their duties. This includes regular on-the-job training sessions performed by your team of managers. […]
Regular client meetings with at least one formal documented client meeting per month...